COMPANY AND POSITION OVERVIEW 

Major Broadway theatre owner-operator is seeking enthusiastic Ushers to join our Theatre Operations team.  Direct experience with theatrical performance is not required.

This role is a key member of our front of house team ensuring guests are warmly welcomed into our theaters. Job duties include, but are not limited to seating patrons, responding to guest requests and working directly with the Theater Managers and Head Usher to ensure smooth front of house operations. This is a guest facing position and we are seeking team members who are friendly, helpful, and take initiative to find solutions to problems for our guests. 

You will be joining a high-energy, detail focused team that plays a central role in the customer service and theatre operations of our theatres. You will work inside a collaborative, respectful, and driven company that's focused on providing the best experience for theatergoers and theatre-makers on Broadway.

ABOUT ATG Entertainment

About Us

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our team, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or program some of the world’s most iconic venues; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world’s best live entertainment in our venues; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment.

We produce award-winning shows; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realize their full potential.

Our Values

In everything we do, we strive to be Ambitious, Collaborative, Passionate and Smart.

• We are ambitious and seek to exceed people’s expectations.
• We are collaborative and help each other to reach our goals.
• We are passionate about our work, our business, and our industry.
• We are smart in our quest for simple, efficient, and innovative solutions.

JOB REQUIREMENTS 

• Enthusiastic and excellent interpersonal skills.

• Ability to walk up and down flights of stairs and stand for the duration of a shift.

• Ability to effectively deal with department heads and team members, some of whom will require high levels of patience, tact and diplomacy.

• Must be able to work well with a team and provide exceptional customer service skills by treating all patrons and coworkers with respect.

• Previous customer service experience is recommended. 

JOB HOURS

Must be available and willing to work afternoons, evenings, and weekends.

ATG OFFERS

Local 306 Union Benefits including Health and Pension

Performance based pay of $92.99 per shift. 

Website Resources

https://www.jujamcyn.com/ https://careers.broadway/ 

ATG Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Salary : $93