Digital Banking Experience and Strategy Director

Company Description

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market.

Job Description

Curinos is seeking a Digital Banking Experience and Strategy Director to support growth and development of the Digital business.  This is a highly visible, client-facing role requires top-notch presentation and communication skills, strong executive presence, and keen strategic intuition. They will play a leadership role in scoping, implementing, and managing productive client sales and engagements. The Director will also support the General Manager - Digital in creating, designing, and driving new product and methodologies for analyzing existing data sets and building new digital data sets with client participation.  They will be hands on in driving key product, data, and insight workstreams which support product development and business growth.

Curinos operates in a hybrid/remote model, and this position is fully remote in the United States or hybrid in the Greater New York, Boston or Chicago metropolitan

Responsibilities

• Fully engage, coordinate, and manage senior client relationships and engagements from a digital team communication and delivery point of view, working in conjunction with sales, client success, and analyst colleagues
• Build impactful client relationships by engaging in the sales and proposal cycle, along with delivering key senior level presentations
• Translate and deliver impactful and actionable insights based on data-driven methodology
• Be a senior subject matter expert for Digital products and servicing solutions to support product and business development, acting as a trusted advisor for clients
• Structure and build key artifacts for proposals (e.g., pitch work, sales content) and GTM efforts along with product development initiatives
• Gain understanding of clients’ strategic and tactical business problems to drive product development and build business cases to reflect market and client needs
• Gain client buy-in and participation for new growth products
• Engage with multiple internal and client stakeholders to advance their knowledge of our digital products for cross and upsell
• Collaborate with multiple internal stakeholders (product, UX, data, etc.) to drive product development and build
• Effectively manage and mentor analyst team on a day-to-day basis.

Base Salary Range: $130,000-$140,000 (plus Bonus)

Desired Skills & Expertise

• 5 years of experience in Retail Banking, Strategy Consulting, Financial Services, and/or Business Intelligence, User / Market Research (experience in Digital Banking preferred)
• Bachelor’s Degree required
• Proven track record of client management and direct client interaction
• Strong understanding of user experience, banking apps, digital transformation, and SaaS platforms preferred
• Strong storytelling, data visualization, and presentation skills
• Hands-on experience in investigating quantitative data to produce analysis and insights
• Eye for detail and design with hands-on experience to translate stories into effective presentations and documentation tailored to specific audiences
• Commercial knowledge and numeracy, with strong working knowledge of financial and investment projections being an added bonus
• Experience managing and mentoring team members
• Agility to move between strategic thinking and detailed implementation
• Highly organized, applying workflow and organizational tools for communication and documentation
• Bonus points: Experience with Excel, SQL, R or Python and statistical analysis packages
• Ability to travel as needed for client meetings; can range depending on engagement but will most likely be ~10%

Why work at Curinos?  

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! 
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development 
• Work with industry leading Subject Matter Experts and specialist products 
• Regular social events and networking opportunities 
• Collaborative, supportive culture, including an active DE&I program 
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services 

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at careers@curinos.com and we’ll do everything we can to help.

Inclusivity at Curinos: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.