HR & Office Operations Coordinator

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we’ve grown quickly—now serving 200,000 seniors in 1,500 communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.

Summary

For more information about our company, visit CuranaHealth.com.

The Office & HR Operations Coordinator supports the daily execution of office operations and HR service delivery while contributing to a scalable HR operating model. This role serves as the front line for HR requests and office coordination and is intentionally designed to reduce manual administrative work over time and expand into broader HR Operations responsibilities as capability and capacity grow.

This role is approximately 50% office operations and 50% HR operations in the near term, with the expectation that office‑related administrative work will be simplified, centralized, or reduced as processes mature.

Essential Duties & Responsibilities

Office & Workplace Operations (Approx. 50%)

• Serve as the primary coordinator for office logistics, including:
• Incoming and outgoing mail (including confidential and time‑sensitive materials)
• Shipping, supplies, and basic vendor coordination
• Maintain office readiness, including shared spaces, supplies, and basic facilities coordination.
• Coordinate meeting setup, visitor logistics, and workspace preparation as needed.
• Track and reconcile small office purchases and expenses.
• Oversee secure handling, storage, and shredding of confidential documents.
• Maintain accurate digital and physical records related to office operations.
  

Expectation

While office coordination is a meaningful part of the current scope, success in this role includes identifying opportunities to simplify, automate, centralize, or transition office administrative work over time.

HR Service Delivery & Administration (Approx. 50%)

• Serve as a Tier 0 / Tier 1 HR Help Desk contact, handling intake, resolving common requests, and escalating issues appropriately.
• Execute routine HR transactions in Workday, including:
• Employee data updates
• Onboarding and offboarding tasks
• Documentation and acknowledgment tracking
• Maintain accurate employee records and required documentation.
• Support onboarding logistics and coordination.
• Assist with compliance documentation, acknowledgments, and basic reporting.
• Support HR documentation management, including SOP formatting, SharePoint organization, and version control.

HR Operations & Process Improvement

• Identify recurring HR or office issues and surface opportunities to improve documentation, processes, or self‑service tools.
• Assist in maintaining HR SOPs, templates, and knowledge‑base content.
• Support HR Operations leadership with process standardization and service delivery improvements.
• Participate in HR Operations activities related to growth and acquisitions, as assigned.
  
  

Program & Policy Support

• Support administrative and documentation needs for HR programs (e.g., background checks, compliance acknowledgments).
• Track required training completions and documentation.
• Assist with communications and recordkeeping related to HR policies and programs.
  
  

Qualifications

Education and Experience:

• High school diploma or equivalent required; Associate’s degree preferred.
• 1–3 years of experience in HR, office administration, or operational support roles.
• Prior experience supporting HR operations, help desk workflows, or policy/documentation administration preferred.
  
  

Knowledge And Skills

• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Ability to work independently in a low-traffic office setting.
• Proficient in using standard office equipment (scanners, printers, copiers, postage meters).
• Comfortable using email, spreadsheets, and basic administrative software.
• Ability to manage multiple tasks and shifting priorities with minimal supervision.
• Comfortable coordinating with external vendors and working with internal stakeholders.
• Familiarity with vehicle or asset tracking systems is a plus.
  
  

Physical Demands And Environment

• Ability to lift packages (up to 25 lbs).
• Frequent standing, walking, and light physical activity.
• Ability to remain calm under stress.
• Must be capable of performing the job functions of this position with or without reasonable accommodation.
  
  

Travel

• Minimal travel; occasional offsite errands or storage unit visits may be required.
• Must have reliable transportation for commuting to the office and occasional local errands.
  
  

Other Requirements

• Maintain an orderly, confidential and safe work environment.
• Adhere to all Company and department policies and procedures.
• Maintain digital and physical records related to office operations.
• Perform other duties as assigned.