Admissions & Referral CoordinatorReceptionist

Job Title: Receptionist / Admissions & Referral Coordinator

Facility: Cura of Le Sueur – Skilled Nursing Community

Location: Le Sueur, Minnesota

Department: Administration / Admissions

Reports To: Administrator or Designee

FLSA Status: Non-Exempt (Hourly)

Position Summary

The Receptionist / Admissions & Referral Coordinator serves as the first point of contact for Cura of Le Sueur while also supporting the admissions and referral process. This role is essential in creating a welcoming environment for residents, families, visitors, hospitals, and referral partners, while ensuring accurate communication, timely follow-up, and efficient coordination of admissions.

Essential Duties and ResponsibilitiesReception Responsibilities

• Greet residents, families, visitors, vendors, and staff in a professional and welcoming manner.
• Answer, screen, and route incoming phone calls accurately and courteously.
• Maintain the front desk area to ensure a clean, organized, and professional appearance.
• Assist visitors with sign-in procedures and follow facility safety and security protocols.
• Provide general information about the facility while maintaining confidentiality.
• Manage incoming and outgoing mail, deliveries, and messages.
• Support administrative staff with clerical tasks as needed.

Admissions & Referral Responsibilities

• Serve as a primary contact for hospital discharge planners, case managers, social workers, and referral sources.
• Receive, track, and respond to referrals in a timely manner.
• Coordinate admissions paperwork and assist with gathering required documentation.
• Communicate admission status and updates to internal team members.
• Schedule tours for prospective residents and families.
• Maintain accurate admission and referral logs.
• Assist with census tracking and reporting as requested.
• Support pre-admission screening and insurance verification processes as directed.
• Ensure compliance with HIPAA and all state and federal regulations.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a healthcare, skilled nursing, or administrative role preferred.
• Experience with admissions, referrals, or front-desk operations strongly preferred.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional demeanor with strong customer service skills.
• Proficiency with basic computer applications (email, Microsoft Office, electronic medical records).
• Knowledge of HIPAA regulations preferred.

Skills and Competencies

• Excellent interpersonal and customer service skills
• Strong organizational and time-management abilities
• Attention to detail and accuracy
• Ability to work collaboratively with interdisciplinary teams
• Calm, professional approach in stressful or time-sensitive situations
• Compassionate and resident-centered mindset

Work Environment

• Skilled nursing facility setting
• Frequent interaction with residents, families, healthcare professionals, and the public
• May involve sitting, standing, walking, and light lifting

Additional Requirements

• Must pass background study as required by the State of Minnesota
• Must comply with all facility policies and procedures
• Mandated reporter of vulnerable adult maltreatment under Minnesota law

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Le Sueur, MN Required)

Ability to Relocate:

• Le Sueur, MN 56058: Relocate before starting work (Required)

Work Location: In person

Salary : $25