Café Team Member

Cups Espresso and Cafes in Manchester (Port Orchard) is looking for a team member who is 21 for alcohol purposes.

We are looking to hire a part-time to full-time Team Member for Cups Espresso and Cafes in Manchester. We’re looking for reliable candidates with a love for coffee & food service.

We have four locations across Kitsap: Bremerton, Manchester (Port Orchard), Poulsbo, and Bainbridge Island. Our team members typically have one or two of these locations where they primarily work, but will also rotate to all four stores on occasion.

Your primary store would be Manchester with most hours coming from this location and the secondary store would be Bremerton with up to 3 shifts a week from there depending on coverage needs.

Our team members prepare and serve hot and cold espresso beverages, prepare sandwiches made-to-order, and bake items to fill the pastry case, such as quiches, stratas, brownies, sweet breads, and many others. We are willing to train on any of these skills for the right candidate. Responsibilities include educating customers on our food and drink menu, making recommendations based on preferences, up-selling special items, taking orders, preparing drinks and food, and keeping the store clean and inviting.

Cups Espresso in Manchester has a Harborside Market attached where you will ring out customers for basic items such as snacks, alcohol, or merchandise. You will also restock the fridge and shelves during your shift.

To be successful in this role, you should have excellent customer service skills and be able to obtain a food handler's permit. Hours vary by store, but may include 4-8 hour shifts between our open hours of 7:00 AM and 8:00 PM. Weekend and holiday availability is required. Blackout dates include major holiday weekends such as Memorial Day, Independence Day, and Labor Day, where all team members are expected to work.

Note: this is a tipped position. Above the hourly wage listed here, tips average $6-7/hr but can go as high as $10/hr depending on business.

Responsibilities

• Greet all customers as they enter
• Answer customer questions regarding ingredients and menu items
• Take orders and pay attention to details (e.g. preferences of coffee blend, dairy and sugar ratios, etc.)
• Prepare beverages and food orders following guidelines
• Some light baking of items such as cookies, pastries, quiches, and muffins
• Receive and process payments (cash, credit, and gift cards) with accurate cash handling
• Keep the bar area and customer area clean throughout the day, with some deep cleaning required regularly
• Clean and sanitize dishes throughout shift
• Scoop and serve ice cream
• Restock and clean the Harborside Market side
• Comply with all health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills

• Previous work experience as a Barista, Waiter/Waitress, or Food Service
• Hands-on experience with coffee brewing and/or kitchen equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts including our busiest times of weekends and holidays
• Basic math skills and accurate cash handling
• Ability to interact positively with customers and build rapport with regulars
• Excellent communication skills

Job Types: Full-time, Part-time, Seasonal

Pay: $17.13 - $17.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Paid training

Application Question(s):

• Are you able to work weekends reliably?
• Are you available for most holidays?
• Will you be able to stay through Labor Day Sept 7th?
• Are you 21 ?

Ability to Commute:

• Port Orchard, WA 98366 (Preferred)

Work Location: In person

Salary : $6 - $7