What are the responsibilities and job description for the Assistant Manager position at Cuppa Coffee - Traveler?
Cuppa Coffee Traveler in Boston, MA is looking for one assistant manager to join our 5 person strong team. We are located on 57 Traveler St. Our ideal candidate is attentive, ambitious, and engaged.
Responsibilities
- Train, coach, and develop employees and team leaders
- Delegate tasks to team and provide follow-up
- Hold team accountable for their performance; provide coaching and counseling as needed
- Ensure team provides fast, friendly, and accurate service
- Ensure product quality, restaurant cleanliness, maintenance and security standards are met
- Staff and schedule appropriately to control labor costs
- Ensure proper cash handling and deposit procedures are followed
- Ensure appropriate inventory and ordering systems are in place
You must be able to do what you teach. All managers work on the floor with staff
Qualifications
- Excellent communication skills to connect effectively with customers and co-workers
- Possess a positive attitude and ethics which support our values and culture
- Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
- Strong time-management skills; ability to multi-task, prioritize, and organize
We are looking forward to reading your application.