Demo

Quality Technician - Level II - SHOP 3rd shift

Cummins Inc.
Whitakers, NC Full Time
POSTED ON 9/17/2026
AVAILABLE BEFORE 10/29/2026
We are looking for a talented Quality Technician- Level II to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC.

In this role, you will make an impact in the following ways:

  • Support Engineers : By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards.
  • Quality Monitoring : Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications.
  • Documentation and Records : Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits.
  • Defect Identification : Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process.
  • Testing and Reporting : Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement.
  • Measurement Equipment : Your expertise in using and programming measurement equipment ensures precise and reliable product testing.
  • Customer Assistance : Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application.
  • Equipment Maintenance : Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results.

To be successful in this role you will need the following:

  • Customer Focus : Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty.
  • Decision Quality : Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills will help you navigate complex situations and achieve positive outcomes.
  • Quality Process Management : Apply quality tools and methods to ensure product and process quality. Proficiency in quality management will help maintain high standards and compliance.
  • Determine Root Cause of Failures : Engage with customers to understand issues thoroughly and identify the root causes.
  • Timely Communication : Ensure customers receive analysis reports and SCAR responses promptly.
  • Collaborate with Supplier Quality : Address supplier-related issues effectively by working closely with the Supplier Quality team.
  • Monitor and Report : Keep track of Material Non-Conformances (MNCs) and Supplier Corrective Action Requests (SCARs), and issue reports to reduce PPM (Parts Per Million) defects.
  • Failsafe Effectiveness Checks : Perform checks on assembly lines to ensure failsafe mechanisms are effective.
  • Defect Containment : Contain defects on completed products both on-site and at customer locations.

Education, Licenses, Certifications

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

Seeking a Quality Technician – Level II to support quality operations at the Rocky Mount, NC facility. This role focuses on inspecting and monitoring product quality, identifying defects, and ensuring compliance with specifications through testing and measurement processes. Responsibilities include maintaining accurate documentation, supporting containment and disposition activities, operating and calibrating measurement equipment (including CMM), and assisting with quality investigations. Ideal candidates bring strong attention to detail, knowledge of quality systems and metrology, and the ability to collaborate effectively in a fast-paced manufacturing environment while supporting continuous improvement.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2434222

Relocation Package No

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Salary.com Estimation for Quality Technician - Level II - SHOP 3rd shift in Whitakers, NC
$43,187 to $54,394
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Quality Technician - Level II - SHOP 3rd shift?

Sign up to receive alerts about other jobs on the Quality Technician - Level II - SHOP 3rd shift career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$47,729 - $61,141
Income Estimation: 
$103,208 - $149,238
Income Estimation: 
$55,058 - $69,785
Income Estimation: 
$53,971 - $69,835
Income Estimation: 
$57,268 - $66,260
Income Estimation: 
$103,208 - $149,238
Income Estimation: 
$55,058 - $69,785
Income Estimation: 
$53,971 - $69,835
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Cummins Inc.

  • Cummins Inc. Florence, KY
  • We are looking for a talented Supply Chain - School-to-Work (STW) student to join our team specializing in Supply Chain Planning and Analytics for our busi... more
  • 16 Days Ago

  • Cummins Inc. Minneapolis, MN
  • Description Job Summary: We are looking for a talented Electrical Qualification Agent to join our team specializing in quality, inspection, and safety for ... more
  • 16 Days Ago

  • Cummins Inc. Columbus, IN
  • We are looking for a talented Cybersecurity Defense Analyst- Senior to join our team specializing in Systems/Information Technology for our Corporate organ... more
  • 16 Days Ago

  • Cummins Inc. Plainfield, IN
  • We are looking for a talented Manufacturing Engineering - Manager to join our Manufacturing team in Plainfield, IN. In this role, you will make an impact i... more
  • 16 Days Ago


Not the job you're looking for? Here are some other Quality Technician - Level II - SHOP 3rd shift jobs in the Whitakers, NC area that may be a better fit.

  • Cummins Inc. Rocky Mount, NC
  • We are looking for a talented Skilled Technician - Level III to join our team specializing in Manufacturing for our Cummins Inc. facility in Rocky Mount, N... more
  • 16 Days Ago

  • SQA Services Goldsboro, NC
  • Job Description. Job Description. For more than 30 years, SQA Services has been a leading provider of managed supplier quality services, offering audits, a... more
  • 2 Months Ago

AI Assistant is available now!

Feel free to start your new journey!