Dental front desk/ office manager

our office in Cumming, Georgia is looking for a full-time Dental Receptionist/ office manager. Our ideal candidate will have at least 1 year of experience working in a dental office; knowledge of various insurance plans; and exceptional customer service skills. We offer a competitive salary, plus benefits!
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Insurance verification
• Experience with open dental is preferred but not required
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• At least 1 year of experience working in a dental or medical office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Customer service experience, must

Job Type: Full-time
Experience:

• dental office: 1 year (Required)