What are the responsibilities and job description for the Dental Front office Lead position at Lifetime Dental of Gainesville?
Overview
We are seeking a dynamic and highly organized Dental Front Office Lead to join our healthcare team! This pivotal role combines leadership, administrative expertise, and exceptional customer service to ensure our dental practice runs smoothly and efficiently. The Dental Front Desk Lead reports directly to the Office Manager and works collaboratively to support daily front office operations, team performance, and the overall success of the practice.
Duties
- Supervise and coordinate front desk staff, ensuring seamless patient check-in and check-out processes
- Manage scheduling, appointment confirmations, and patient flow
- Support human resources functions including staff training, performance evaluations
- Treatment Planning
- Lead, support, and train front desk team members.
- Oversee patient check-in, check-out, scheduling, and appointment confirmations.
- Assist with insurance verification, patient payments, billing, and claim follow-up.
- Address patient concerns professionally and ensure excellent customer service.
- Monitor completion of daily front desk tasks and ensure adherence to office procedures.
- Communicate staffing, workflow, and operational concerns to management.
- Promote teamwork, accountability, and a positive work environment.
Skills
- Proven experience in dental office
- Excellent managerial communication skills to lead teams effectively and foster a collaborative work environment
- Ability to handle customer service challenges professionally while maintaining patient satisfaction
- Knowledge of dental billing procedures
Join us in shaping a positive patient experience while leading a dedicated dental team! This role offers an engaging environment where your leadership skills and healthcare expertise can truly make a difference. We are committed to supporting your professional growth through ongoing training. If you thrive in energetic settings that value precision, compassion, and teamwork—this is the perfect opportunity for you!
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Work Location: In person
Salary : $24 - $30