Office Assistant IV 118000529

**Hiring rate will be determined based on qualifications and internal equity

This position provides administrative and clerical support to the Environmental Health Division and assists Environmental Health staff and management in carrying out the operational and administrative functions of the division.

The position ensures the public is served courteously and efficiently, supports recordkeeping and financial processing functions, assists with correspondence and documentation, and helps maintain division workflow. The role works closely with Environmental Health staff to promote efficient service delivery and ensure compliance with division procedures.

Duties for this position include, but are not limited to:

• Assist staff and the Environmental Health Director  in carrying out the administrative duties of the division
• Work closely with the staff in all facets to promote optimum performance for the good of public health
• Render the necessary support and assistance to Environmental Health management support personnel
• Takes complaints in person, by telephone and by email from individuals
• Maintain and organize Onsite Wastewater files and related documents

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; OR an equivalent combination of training and experience.

High School and/or College transcripts, relevant certifications/licensures and verification of equivalent degree, if applicable, may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Public Health Human Resources, 1235 Ramsey Street, Fayetteville, NC 28301. If selected for the position, a formal transcript will be required within 30 days of hire.  

Applicants who have obtained their education outside of the U.S. and its territories must have their academic degrees validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.  The National Association of Credential Evaluation Services (NACES) is a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://naces.org.

• General knowledge of office procedures, methods and practices.
• General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary.
• Ability to proofread. 
• Ability to work with people with courtesy and tact in performing public contact. 
• Strong verbal and written communication skills, personal computer skills including knowledge and experience using Windows based programs and internet. 
• Experience working with public. 
• General knowledge of revenue and accounting skills. 

Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.

Inquiries about this job posting should be directed to Department of Public Health Human Resources.  

The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
  
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