Librarian I / Youth Services POS#117000221

Position Overview

Bring your creativity, passion for learning, and love of working with young people to Cumberland County Public Library! As a Librarian I in Youth Services, you will connect children, teens, parents, and caregivers with engaging resources, personalized recommendations, and exceptional library services. You’ll have the opportunity to develop and lead innovative programs for youth from birth through grade 12 while contributing to collection development and exciting system-wide initiatives. If you’re ready to inspire young minds, build meaningful community connections, and help make the library a place where every young person feels welcome, we invite you to apply!

Examples of Duties

• Provides welcoming, responsive, and customer-focused service to youth, parents, caregivers, and other library customers in person, online, and by telephone
• Assists customers in locating and selecting information and materials in a variety of formats to meet their educational, recreational, and informational needs
• Provides assistance with digital resources and technology, including computers, printing, online resources, and other library equipment
• Staffs youth services desks and other service points according to an established schedule, responding to customer questions and providing knowledgeable assistance
• Develops, presents, and evaluates engaging, age-appropriate programs for youth from birth through grade 12 on a variety of topics, including literacy, science, technology, engineering, arts, and mathematics
• Participates in the planning, coordination, and implementation of youth programs and special events to support library goals and community needs
• Creates attractive and informative displays, brochures, promotional materials, and other resources to highlight library services, collections, programs, and resources
• Promotes youth services, programs, and resources through positive customer interactions and creative outreach efforts within the library and community
• Collaborates with coworkers and participates in department and system-wide initiatives to enhance youth services and provide innovative library experiences
• Contributes to a dynamic, welcoming, and inclusive youth services environment by supporting daily operations, maintaining organized service areas, and responding to the evolving needs of young customers and their families

Minimum Qualifications

Knowledge, Skills and Abilities

• Knowledge of current materials in children’s literature, technology, periodicals, newspapers, and electronic services related to youth services
• Knowledge of library procedures, collection management, library systems, and library services
• Knowledge of readers’ advisory methods, resources, and sources
• Knowledge of basic library reference services, customer assistance practices, and library card registration requirements
• Skill in communicating effectively, both orally and in writing, with coworkers, customers, community members, and other stakeholders
• Skill in using computers, accurately manipulating a keyboard, navigating the Internet, and searching online public access catalogs (OPACs) and specialized library databases
• Ability to instruct customers in the use of electronic resources, library content, photocopiers, fax machines, public computer reservation software, self-checkout equipment, and other applicable library technology
• Ability to operate audiovisual equipment and perform basic troubleshooting on computers, printers, copiers, fax machines, and other library technology
• Ability to develop, organize, coordinate, and present engaging programs for assigned age groups and communicate information effectively to management and community groups
• Ability to organize work, coordinate activities, meet deadlines, exercise sound judgment, define problems, collect and analyze information, and establish facts
• Ability to deal tactfully and courteously with the public and respond to questions, concerns, and criticism with tact and diplomacy
• Ability to maintain effective organizational skills and provide responsive, customer-focused library services in a fast-paced environment
• Ability to operate a motor vehicle

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

In accordance with Session Law 2025-16, candidates selected for positions involving work with children in any capacity will be required to undergo a fingerprint-based criminal history check conducted by the North Carolina State Bureau of Investigation (SBI).

Driving is an essential function of this position. To be considered, you must have a valid driver's license with an acceptable driving record. If your driver's license is from another state, you will be required to obtain and show proof of a valid NC driver's license within 60 days of hire.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.