Human Services Deputy Director (Assistant Director of Social Work Services) - 122160003

Position Overview

PRIMARY PURPOSE OF POSITION: The primary purpose of this position is to develop, implement, monitor, and supervise programs within the social work programs to include Children Services & Adult Services Divisions to ensure the dignity and integrity of the children, the parents, the elderly, the disabled, the agency, and the community is preserved. The goals of strengthening family function, preventing child abuse and neglect, providing quality care for children in out-of-home placements, and providing quality care for children in adoptive placements require that services delivered are child centered and family focused. As well preserving the independence, safety and well-being of our elderly, disabled adults, and victims of domestic violence. Upon designation by the Director, the Assistant Director can serve as second in command of the agency in assuring the proper administration of all the department's programs, services and personnel to include state and federally mandated programs. The Assistant Director can be designated by the Director to assume overall agency responsibility in the absence of the Director. The Assistant Director will assist the Director in assuring that federal, state and local dollars are effectively and legally appropriated within the agency's formal budget. The Assistant Director position understands and assures the application of multiple and complex program rules and regulations relating to broad program and fiscal policies that come from state and federal sources. The Assistant Director represents the agency in complex and challenging relationships with other public organizations, private profit and non-profit organizations, advocacy groups, judges, schools, hospitals, vendors, county government, elected officials and the media. The Assistant Director serves on the agency's Executive and Management Teams.

Examples of Duties

DUTIES: The Assistant Director is responsible for providing direct supervision of the daily operations of the Children's and Adult Services Divisions making up over 300 employees including social work, clerical, paraprofessional and eligibility determination staff. The Assistant Director of Social Work Services is responsible for the planning, development, administration, and supervision of a Section Chiefs or Division Directors who oversee currently six (6) Program Managers in Children’s Services and two (2) in Adult Services. The Children’s Services Division consists of 15 child protective services units, six (6) child placement units, one (1) unit that provides coverage after hours and residential group home 24/7 including weekends and holidays as well as a Family Visitation Center. The Adult Services Division consists of seven (7) units, two guardianship, two adult protective services, one general services, one TANF employment/cash assistance and one domestic violence center including a 24/7 hour battered women’s shelter. Both Divisions also include the oversight and supervision of Medicaid, IV-E and TANF eligibility determination services including the supervision of income maintenance caseworkers. The Assistant Director also carries out other duties such as reviewing actions taken by the Executive and Management Teams and program staff; supporting other Assistant Directors in different program areas in decision making to include decisions related to adult wards for whom the Director is guardian, economic programs and business operations. This position represents the agency in State, County and community meetings and appearing before various government boards, legislators, media and court. The Assistant Director will have the responsibility of human resource management and must be highly knowledgeable of state personnel and county policy. Job responsibilities and duties require this position to work after hours, holidays and weekends. This position requires flexibility in working non-traditional schedules to meet the duties, demands and responsibilities including disaster duty.

Minimum Qualifications

MINIMUM EDUCATION & EXPERIENCE REQUIRED: A Master's degree in social work, public administration, business administration, or human services field and two years of management experience in a human services agency or business, with a preference for one year of management experience in a human services agency; or, graduation from an accredited four-year college or university with a human services, business or related degree and four years of management experience in a human services agency or business, with a preference for two years of management experience in a human services agency.

PREFERRED EDUCATION & EXPERIENCE: Master's degree from an accredited school of social work with more than four (4) years of experience in a County Department of Social Services (with over two (2) of those years as a manager of supervisors). Position requires thorough knowledge of the legal and philosophical basis for public welfare programs and system. Considerable knowledge of principles and practice of social work including child and adult protective services and fiscal management in a public human services organization. Experience working with military communities and families preferred.

Knowledge, Skills and Abilities

KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of methods and principles of social work supervision and training; thorough knowledge of social work principles, techniques, and practices and application to casework and community problems; considerable knowledge of social and economic factors in the community and local agencies and resources; considerable knowledge of the laws, regulations, and policies which govern social services programs; considerable knowledge of principles and techniques of public administration, including personnel administration, budgeting, and office management including automation and technology; skill in directing a staff of social workers and supervisors and related professionals and students engaged in a variety of services. Knowledge of the agency's organization, operation and objectives and applicable federal, state and county laws, rules, and regulations. Ability to exercise sound judgment in analyzing situations and making decisions. Overall knowledge of adult protective services and economic services programs as this position can serve as second in command of the organization as designated by the Director. The Assistant Director is a highly visible leadership position and must communicate effectively internally and externally in formal and informal settings and must be effective in both written and oral communication.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Drivers License.

Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.

Law enforcement background check is required.

Duties of this position require the use of the employee's personal vehicle.

This position will be required to assist in emergency and/or disaster situations.

The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.

College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.

If there are specific questions regarding this posting, you may contact Human Resources @ (910) 677-2580.

MISSION

The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.

VISION

We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.

Our Core Standards & Values

A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.