What are the responsibilities and job description for the PFS Access Representative position at Cullman Regional Medical Center?
Patient Access Representative-
- Data collection and accurate input into the hospital registration system
- Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member
- Verifies insurance, identifies certification requirements, and obtains them when necessary. Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file
- Calculates estimated amount due and request payment using the hospital approved scripts
- Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts
- Demonstrates and encourages team behavior and exceptional patient/guest experiences
- Upholds and promotes patient safety and quality
Education:
High school diploma or equivalent required. The ability to interpret medical terminology required.
Experience:
One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred
Additional Skills/Abilities:
Excellent customer service skills required. Computer experience required