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Cash Application Specialist

Culligan By WaterCo
Lombard, IL Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/9/2026
Description

The Cash application Specialist will primarily be responsible for ensuring that all payments are posted timely and efficiently in order to accurately account for outstanding receivables. This position is also vital in identifying payment trends and improper payments from customers, as well as communicating those to internal and external parties.

Job Overview: Culligan is seeking a detail oriented Cash Application Specialist responsible for posting and reconciling customer payments, resolving receivable discrepancies, and assisting with collections efforts to improve days sales outstanding. This role also supports credit card processing, monitors orders on hold, applies retail deductions with proper documentation, tracks credits, and assists with audit support and testing of the online customer payment portal. The Cash Application Specialist maintains strong relationships with customers across North America, communicates effectively with Finance leadership, and balances multiple priorities while completing ad hoc tasks as needed.

Key Responsibilities

  • Enter, post, and reconcile batch payments on a timely basis
  • Research and resolve outstanding customer receivables issues
  • Assist with collections efforts driven by AR aging to improve days sales outstanding
  • Provide supporting data for quarterly and annual audits
  • Process credit card payments timely
  • Assist with monitoring of orders on hold queue and determine appropriateness of release
  • Properly apply all retail deductions and confirm adequate documentation prior to processing
  • Assist with testing of online customer payment portal system interface with ERP
  • Track and ensure application of all credits received from tax and customer service department
  • Maintain strong relationship between Culligan and network of customers throughout North America
  • Balance competing priorities and communicate effectively to Finance leadership
  • Complete other ad-hoc tasks when necessary

Requirements

  • 2 years of experience in a role of comparable responsibility
  • End to end knowledge of how invoices, journal entries, and credits affect company financials
  • Ability to multi-task and maintain professionalism in all internal & external communication
  • Proficiency in MS Office products – intermediate knowledge of MS Excel
  • Experience navigating a large ERP environment
  • Ability to work cross functionally and act as a liaison with customers across Culligan
  • SAP experience a plus

Competencies

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness Customer Focus Team Player

Passion Integrity Organizational/Planning

Communication Self-Awareness Energy

Analytical Judgement/Decision Making Detail Oriented

Target Salary Range: $60,000 - 65,000 year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including: paid time off, health, dental, vision, life, disability benefits and 401(k).

Salary : $60,000 - $65,000

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