What are the responsibilities and job description for the Driver Manager position at CTS?
DUTIES AND RESPONSIBILITIES:
- Monitor, track, and assign drivers to dedicated routes while ensuring compliance with Hours-of-Service regulations.
- Maintain utilization of tractors and trailers to meet or exceed budget and operational expectations.
- Provide drivers with dispatch instructions, delivery information, and operational support to ensure successful and on-time service through the TMS and other transportation operating systems.
- Serve as a primary point of contact for drivers and assist with resolving operational issues.
- Interface with Account Manager regarding service failures, delivery concerns, OS&D, and other transportation-related issues.
- Maintain daily operational revenue goals and report performance metrics on a weekly basis.
- Monitor on-time performance, service levels, driver productivity, equipment utilization, and other key performance indicators.
- Process and verify driver payroll accurately on a weekly basis.
- Perform annual performance reviews for direct reports and provide ongoing coaching, feedback, and development.
- Create and maintain a spot freight network to generate backhaul opportunities and improve fleet utilization.
Benefits
Benefits
- Medical
- Dental
- Vision
- 401k
- Paid vacation
- Paid holidays
- Profit sharing