What are the responsibilities and job description for the HCM Implementation Specialist position at CTR Payroll | HR?
About CTR Payroll | HR
CTR Payroll | HR is a family-owned business with over 60 years of experience helping organizations simplify payroll and human resources. As a third-generation company, we pride ourselves on building lasting client relationships, solving problems where others give up, and exercising the basics better than anyone else. Our team is "All In"-we believe in supporting each other, our clients, and our community.
Position Summary
We are seeking an HCM Implementation Specialist to join our growing team. This role will support larger, complex client implementations by assisting the Project Manager, while independently managing smaller, more straightforward projects. The ideal candidate is detail-oriented, highly organized, and able to tailor processes to meet the unique needs of each client.
Key Responsibilities
CTR Payroll | HR is a family-owned business with over 60 years of experience helping organizations simplify payroll and human resources. As a third-generation company, we pride ourselves on building lasting client relationships, solving problems where others give up, and exercising the basics better than anyone else. Our team is "All In"-we believe in supporting each other, our clients, and our community.
Position Summary
We are seeking an HCM Implementation Specialist to join our growing team. This role will support larger, complex client implementations by assisting the Project Manager, while independently managing smaller, more straightforward projects. The ideal candidate is detail-oriented, highly organized, and able to tailor processes to meet the unique needs of each client.
Key Responsibilities
- Complete client setup tasks outlined in project management software
- Collect, configure, and balance client data accurately
- Manage small and mid-sized client implementations
- Identify, assess, and resolve issues that arise during implementation
- Collaborate with clients and internal teams to ensure a smooth implementation process
- Adapt and tailor implementation processes to fit client needs
- Bachelor's degree preferred
- Minimum of 3 years of related experience
- Previous project management experience preferred
- Strong attention to detail and ability to multi-task
- Excellent verbal and written communication skills
- Strong interpersonal and leadership abilities
- Be part of a trusted company with a 60 year history of excellence
- Work in a supportive and collaborative team environment
- Opportunity to grow and develop professionally in HR and payroll technology
- Make an impact by helping clients streamline and succeed in their business operations
