Field Diesel Equipment Technician - Utility & Aerial Systems

Field Diesel Equipment Technician – Utility & Aerial Systems

Employer: Custom Truck One Source (CTOS)

Location: 4045 Highway Five, Cabot, Arkansas 72023

Day in the Field

Sun up to sun down, you’re the go-to expert for keeping utility and pipeline equipment moving. One day you’re diagnosing an LMI fault on a digger derrick alongside a crew; the next you’re road-testing a hi-rail after a hydraulic repair. You operate from a CTOS-provided utility service truck equipped with a crane, welder, compressor, and company-issued phone and computer—everything you need to tackle on-site chassis and track-mounted aerials, cranes, material handlers, pole trailers, and more.

Armed with your own tools and a valid driver’s license (CDL a definite plus), you interpret manuals and repair orders, connect your laptop to run diagnostics (including CAN bus), complete work to CTOS standards, and document every detail—parts, time, and recommendations—before heading to the next call. When business needs arise, you’re ready to travel overnight and beyond your typical coverage area.

What You’ll Tackle

• Field and shop troubleshooting, maintenance, and repair on utility trucks and related equipment.
• Read and apply service manuals and work orders; use laptop-based diagnostic software to test systems.
• Diagnose and repair LMI (Load Moment Indicator) and CAN bus (Controller Area Network) issues.
• Electrical and hydraulic system troubleshooting, adjustments, and component replacement.
• Perform inspections and road tests; verify quality of completed work.
• Accurately complete inspection reports, repair orders, timecards, and parts-cost entries.
• Tag and manage warranty and core parts for return.
• Notify the Service Manager when additional work is needed, work is unnecessary, or timelines need revision.
• Participate in CTOS safety training and follow all safety protocols.
• Attend CTOS and factory-sponsored technical training to stay current.
• Comply with federal, state, and local rules on hazardous waste handling and disposal.
• Partner with customers and internal teams to minimize downtime and boost satisfaction.
• Assist the Service Manager with initiatives to improve customer experience; perform other duties as assigned.

Preferred Expertise

• Electrical, schematics/blueprints, hydraulics, and welding experience.
• Familiarity with Quick Serve, DTNA, or comparable OEM diagnostic platforms.
• Exposure to DOT, ANSI, and dielectric testing.

What You Bring

• High school diploma or GED.
• Approximately five years of relevant shop and field experience.
• Valid driver’s license (CDL Class B is a plus); ability to travel overnight when needed.
• Your own mechanics toolset.
• Comfort with documentation/software and meeting schedules and deadlines.

Benefits

• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Paid vacation, sick time, and holidays
• Short- and long-term disability
• Employee Stock Purchase Plan
• Partner discounts
• Ongoing investment in employee development and training

You Should Be Proficient In

• DOT Medical Card
• Driver's License
• Heavy Equipment Repair
• Electrical Schematics
• Hydraulics Experience
• Electrical Systems Diagnostics & Repair
• Vehicle Electronics & Computer Controls
• Engine Performance & Drivability
• Diesel Engine Systems
• Brake & Suspension Systems
• Automotive Repair
• Electrical / Electronic Systems
• Light Vehicle Diesel Engines
• Business-to-Business (B2B)
• Field Service Readiness
• Current CDL License
• Basic Computer Skills

About CTOS Cabot

Rebuilding America Starts Here. CTOS Cabot supports major utilities, telecom, construction, forestry, oil, and rail companies with utility and pipeline equipment—spanning aerial devices, digger derricks, material handlers, pole trailers, and more.

Equal Opportunity

Custom Truck One Source is an Equal Opportunity Employer