What are the responsibilities and job description for the Admin Assistant (Software Systems & Data Entry - Trucking/Logistics) position at CTI, Inc.?
Job Summary
CTI, Inc. is hiring a full-time Admin Assistant focusing on software systems and data entry with experience in trucking, logistics, or compliance systems. This role supports driver onboarding, safety compliance, and transportation data management using platforms such as ISN, Avetta, Instinct, and Truckmate.
Ideal candidates are detail-oriented, tech-savvy, and comfortable working in a fast-paced transportation environment.
Essential Functions
- Serve as the primary administrator for logistics and compliance platforms including ISN, Avetta, Instinct, Truckmate, and similar systems
- Manage customer and contractor onboarding through third-party compliance portals
- Maintain accurate files, training records, and compliance documentation
- Assist drivers with safety training compliance, scheduling, and document submission
- Reconcile bills of lading (BOLs) with third-party systems and internal records
- Review documentation for accuracy, including rates, load details, and compliance requirements
- Maintain and audit data across multiple platforms to ensure consistency and regulatory compliance
- Develop and maintain Excel-based tracking tools and reports for operations and compliance
- Act as a resource for troubleshooting system issues and improving workflow efficiency
- Support cross-functional teams including safety, operations and billing
Qualifications
- High School Diploma or GED preferred; coursework in business, logistics, or related field preferred
- Minimum six (6) months of experience in trucking, logistics, transportation, or compliance-related roles preferred
- Minimum six (6) months of experience with transportation management systems (TMS), safety/compliance platforms, or onboarding systems preferred
- Valid driver’s license with the ability to be insured under company policy
- Proficiency in Microsoft Office Suite (especially Excel for data tracking and reporting)
- Typing speed of 50 WPM with high accuracy
- Bilingual (English/Spanish) preferred, particularly for driver communication
Work Environment
- Full-time, office-based role
- Fast-paced logistics/transportation environment
- Overtime may be required based on operational needs
- Frequent interaction with drivers, dispatch, safety, billing and customers
- Prolonged sitting and continuous computer use
- Repetitive keyboard and data entry tasks
- Frequent verbal and written communication
CTI, Inc. is an Equal Opportunity Employer.
Company policy could disqualify an applicant who has certain criminal history from employment in particular positions.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. To request an accommodation, please contact our Human Resources office.
Salary : $20