What are the responsibilities and job description for the Sr Shipping Receiving Supervisor position at CTDI?
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
This hands-on position will supervise and oversees distribution/logistics processes and implementation of warehouse businesses in a CTDI facility as well as monitoring operational performance levels and regularly interfacing with our customers.
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement.
This hands-on position will supervise and oversees distribution/logistics processes and implementation of warehouse businesses in a CTDI facility as well as monitoring operational performance levels and regularly interfacing with our customers.
- 1st Shift: 6:00AM - 2:00PM, Monday-Friday (straight 8hours - paid lunch, no break)
- Supervise a team of employees and temporary agency workers that are responsible for shipping, receiving, and or inventory processes.
- Maintain customer compliance requirements for accuracy and processing times.
- Train employees on department procedures and processes and ensure that the procedures are closely adhered to.
- Coach and motivate employees to meet job expectations.
- Counsel employees on performance metrics and document deficiencies.
- Complete employee attendance records and monitor for adherence to policy. Prepare corrective actions when necessary.
- Prepare, maintain, and analyze various customer and internal reports, noting trends and actionable items.
- Prepare action plans for new and/or existing processes that maximized efficiencies while maintaining exceptional quality standards.
- Works closely with the Technical Repair department to monitor turnaround and repair interval times.
- Establishes usage controls and makes necessary adjustments.
- Generates daily, weekly, and monthly reports as required.
- Researches orders for customer and reports results.
- Other duties as assigned.
- Strong leadership ability
- Excellent interpersonal skills with the ability to motivate others
- Professional verbal and written communication skills
- Excellent organizational and analytical skills
- Proactive problem solving ability
- Strong financial skills/background
- Intermediate Excel experience and the ability to generate reports
- Background in telecommunications preferred
- Knowledge of CTDI systems (ETOS, etc.) a plus
- Ability to lift 50 pounds
- 2 to 3 years’ experience supervising a diverse team in a fast-paced environment is preferred
- Technical degree or certification strongly preferred
- 2 to 3 years of experience in warehouse operations and inventory control environment
- Solid understanding of shipping and receiving processes
- Experience with RF devices and a solid understanding of a WMS, SAP, and TMS is preferred
- Proven ability to lead and motivate others
- Demonstrated management and conflict resolution skills.
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
- United States (Required)
- Must be 18 years of age
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement.