What are the responsibilities and job description for the Workforce Operations Coordinator position at CTC?
****Only Local to Texas candidates are accepted****
Workforce Operations Coordinator
This role serves as a central point of coordination for workforce documentation, incoming/outgoing resource tracking, access requests, and operational governance to enable smooth team onboarding while contributing to seamless, ongoing day-to-day functionality.
Responsibilities
• Maintain job descriptions, facilitating required detail and obtain appropriate senior leadership approval.
• Partner closely with Governance and Supplier Relations for job postings and processing.
• Manage incoming resumes and coordinate structured and timely feedback.
• Facilitate monthly resource Statement of Work [SOW] extension review.
• Update and maintain Organizational roster and distribution lists.
• Administer and maintain organizational roles within Planview.
• Issue weekly timesheet reminders, including maintaining non-Org resource list.
• Coordinate onboarding within Organization – including pre-start readiness, maintaining tracker, ensuring system and building access raised, and internal communications.
• Ensure onboarding materials and processes are current and aligned with internal standards.
• Maintain and update the Organization Confluence space, ensuring documentation is current, well-organized, and easily discoverable.
• Attend all financial and departmental meetings to capture accurate, concise minutes. Document key discussions, official decisions, and assigned action items for stakeholders. Distribute/publish finalized minutes and follow up on pending action items to ensure accountability.
• Generate and distribute weekly review of overdue timesheets. Follow up directly with resources to ensure timely submittals and resolve discrepancies. Review and approve zero-hour timesheets to maintain accurate records.
• Manage and maintain financial and operational files to ensure alignment with organizational structure.
• Assist with conference room reservations as needed.
• Provide general Tower/Organization support to ensure efficient day-to-day team functionality.
Qualifications
• Strong organizational and time-management skills with ability to manage multiple concurrent workflows.
• Excellent written and verbal communication skills.
• Highly detail -oriented and process orientation.
• Ability to work independently, proactively, and with discretion handling sensitive information.
• Collaborative, detail-oriented and process driven.
• Familiarity in Microsoft Office or equivalent productivity tools.
• Demonstrates strong follow-through and accountability in all responsibilities.
Team Culture
Our team operates in a fast-paced, high-energy environment where collaboration, accountability, and results matter. We are motivated, solutions-oriented, and committed to delivering high-quality outcomes on complex and challenging projects.
We look for candidates who are ready to integrate quickly into our results-driven culture and contribute with initiative, teamwork, and a strong work ethic from day one.