What are the responsibilities and job description for the Client Support Specialist position at CTC?
Job Description
Description:
Report To Location: 1021 Reams Fleming Blvd,Franklin, TN 37064
Location: Hybrid – 2 days remote, 3 days onsite in Franklin, TN
Title: Client Services Specialist II
Position Summary
High School Diploma/Associate's degree preferred
Company Description
Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.
Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.
Description:
Report To Location: 1021 Reams Fleming Blvd,Franklin, TN 37064
Location: Hybrid – 2 days remote, 3 days onsite in Franklin, TN
Title: Client Services Specialist II
Position Summary
- Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.
- Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
- Process agent onboarding contracts.
- Verify insurance licenses, add appointments.
- Work with agents to ensure records are complete and validated.
- Insurance Knowledge - Plus
- Customer Service - 1-3 years of Experience
- Ability to work reliably, prudently, and tactfully with confidential information.
- Ability to organize and prioritize work and manage multiple priorities.
- Excellent verbal and written communication skills including, letters, memos, and emails.
- Ability to work independently with minimal supervision.
- Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
- Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.
High School Diploma/Associate's degree preferred
Company Description
Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.
Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light and Heavy industrial, Manufacturing, and other workforce needs.
