What are the responsibilities and job description for the Cash Application Analyst position at Csquare?
Position Summary
The Cash Application Analyst is responsible for the accurate and timely application of customer payments, ensuring proper posting within NetSuite, and ensuring that all customer payments are accurately applied to their account. This role works closely with the Accounts Receivable team, internal teams, and customers to resolve payment discrepancies, perform account reconciliations, and support overall Accounts Receivable operations.
Key Responsibilities
Csquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The Cash Application Analyst is responsible for the accurate and timely application of customer payments, ensuring proper posting within NetSuite, and ensuring that all customer payments are accurately applied to their account. This role works closely with the Accounts Receivable team, internal teams, and customers to resolve payment discrepancies, perform account reconciliations, and support overall Accounts Receivable operations.
Key Responsibilities
- Apply customer payments accurately and timely in NetSuite, including checks, ACH, wires, and credit card transactions.
- Utilize Bank of America CashPro (or similar cash management systems) to retrieve and analyze daily cash activity, review customer history, and research transactions.
- Research and resolve unapplied cash, short payments, overpayments, and payment discrepancies.
- Communicate directly with customers to obtain remittance details or clarification when payment information is incomplete or unclear.
- Perform daily, weekly, and monthly cash and accounts receivable reconciliations.
- Maintain accurate customer account records and ensure proper documentation of payment activity.
- Partner with Collections, Billing, and other teams to resolve customer account issues.
- Assist with month-end close activities related to cash and Accounts Receivable.
- Support internal and external audit requests by providing documentation and explanations of cash activity.
- Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
- 3 years of experience in cash application, accounts receivable, or related accounting functions.
- High attention to detail and accuracy.
- Experience with NetSuite preferred.
- Experience using CashPro or similar bank cash management platforms preferred.
- Strong understanding of accounts receivable processes and general accounting principles.
- Strong communication skills with the ability to interact professionally with customers.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Experience in a high-volume transaction environment.
- Familiarity with lockbox processing.
- Experience supporting month-end close and audit processes.
- Hybrid or onsite office environment (as applicable)
- Standard business hours with occasional overtime during month-end close
Csquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.