What are the responsibilities and job description for the Benefits Coordinator position at CSI Leasing, Inc.?
Role Purpose/Overview
Plays a critical role in ensuring employees are informed about their benefits, assisting with the enrollment processes, maintaining compliance, verifying and processing insurance billing, and supporting overall HR operations.
Key Responsibilities
Benefits Administration: Collaborate with benefits manager to administer employee benefits programs, including health insurance, life insurance, disability coverage, wellness programs, and leave policies. Reviews data for accurate enrollment, updates, and compliance with company policies and federal/state regulations such as HIPAA, COBRA, and the ACA. Processing of monthly insurance invoices.
Employee Support and Education: Meet with employees as needed to explain benefits options, answer questions related to plans, claims, and provide guidance. Conduct new hire benefit orientations and explain benefits self-enrollment system. Assist with updating and maintaining employee benefits center. Utilize multiple media outlets for promotion of ongoing benefits initiatives and wellness programs.
Vendor and Payroll Coordination: Communicate with brokers, insurance providers, and other vendors to ensure timely and accurate delivery of benefits. Coordinate with payroll as needed to manage deductions and maintain accurate records.
Compliance and Record-Keeping: Maintain detailed records of employee benefits, enrollment data, and documentation. Ensure all programs comply with legal requirements and internal policies and prepare reports for management.
Required Skills and Qualifications
Education & Experience : Bachelor’s in Human Resources Management or related field, or high school diploma and 2 years of experience in employee benefits administration. Proficiency with Microsoft Office Suite. Familiarity with benefits and leave concepts (medical, dental, vision, FSA/HSA, life, disability, FMLA).
Adaptability and Flexibility: Being open to change, adjusting quickly to new situations or priorities, and finding effective ways to move forward.
Customer Focus: Building strong relationships with employees by understanding their needs and expectations, responding to them promptly, and providing practical solutions.
Results Oriented/Drive for Results: Focusing on achieving organizational goals and values by staying committed to performance and outcomes.
Collaboration: Working effectively with others across teams, departments, and levels to achieve shared goals.
Confidentiality: Ability to maintain confidentiality and handle sensitive information.
Organizational Skills & Attention to Detail: Ability to manage multiple tasks and accurate record-keeping.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
How we take care of our people:
- Competitive pay & benefits package includes:
- Medical, dental, and vision coverage for you & your family
- Virtual medical and mental health care coverage
- Pre-tax medical & dependent care flexible spending accounts
- Health Reimbursement Arrangement
- Company matched 401(k) retirement savings account
- Company-paid short & long-term disability and life insurance
- Employee Assistance Program
- Paid Time Off
- Hybrid work schedule
- On-site fitness center
- Wellness program
- Company events
Equal Opportunity Employer, including disability/vets