What are the responsibilities and job description for the Information Technology Field Technician position at CSI Companies?
CSI Companies is seeking Field Service Technicians (TDR Support) to work with one of our top healthcare clients!
Location: Pittsburgh, PA & the surrounding areas
Travel: Will travel to different clinics/hospitals within a 50-mile radius
Duration: 3 - Month Contract
Start Date: 1/5/2026
Pay: $25 - $28/hour W2
Shift: Monday - Friday, 8am - 5pm
Description:
Overview
We’re seeking 35 Field Service Technicians/TDR Testers to support EPIC go-live readiness across healthcare facilities. This role focuses on deploying, configuring, and testing IT hardware to ensure devices are fully functional and integrated with EPIC workflows.
Key Responsibilities
- Deploy, configure, and troubleshoot computers, printers, scanners, and peripherals.
- Perform end-to-end device testing, validate connectivity, and confirm EPIC workflow integration.
- Document configurations, test results, issues, and resolutions.
- Collaborate with clinical and IT teams to schedule and execute testing activities.
- Provide hands-on support to end users during testing.
- Execute and refine TDR test scripts to ensure system readiness.
- Support device readiness tasks including labeling, asset tagging, and inventory updates.
Qualifications
- Strong experience with Windows systems, peripherals, and networked devices.
- EPIC or EHR experience preferred.
- Excellent troubleshooting, communication, and documentation skills.
- Experience with device rollout projects or clinical environments is a plus.
Salary : $25 - $28