What are the responsibilities and job description for the Manager of Investor Services position at CSC?
Manager, Investor Services (KYC/AML)
Job Location - Singapore
Work Mode – Hybrid
Shift Timings – 9am to 6pm (SGT)
Your responsibilities:
- Reviews and performs AML/CFT checks, supervise the team to follow up with investor on required KYC documents including FATCA/CRS related forms/information
- Reviews and prepares investor KYC pack and update the checklist/system
- Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
- Reviews FATCA/CRS files and arrange respective reporting before regulatory deadlines
- Act as the key contact with clients and investors on KYC related matters
- Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
- Coach and supervise junior team members on performance and career development plan
- Collaborates with other teams to understand client needs and provide solutions
- Participates in ad hoc projects assigned by your supervisor
Your profile:
- Degree holder in Law, Business Administration, Accounting, Finance, Economics or related discipline
- Minimum 5 years investor services experience
- With Know Your Customer ("KYC") or Transfer Agency background is preferred
- Ability to work independently and multi-tasking
- Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
- Excellent in both written and spoken English. Conversational Mandarin is preferred.
- Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
- Able to adapt in new challenges and with excellent communication skills
- Mature and stable, be willing to work under pressure