Lead Appliance Installer Driver

The CSC ServiceWorks Story

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300 professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview

Lead Appliance Install Driver Monday - Friday

Service Area: Columbia, SC

Overview

This is no desk job. The Lead Appliance Install Driver position has the primary responsibility of overseeing the day-to-day AW warehousing and installation activities in the field. In the installer portion your role your days will be active, delivering and installing laundry to a variety of places in your assigned service area. This position will have a constant change of scenery, engage with clients and consumers daily. This position is primarily Monday - Friday, 7am until.

Qualifications

• High School diploma or equivalent
• Valid Driver's License
• Must be 21 years of age or older.
• Basic Plumbing and Electrical knowledge
• Ability to pass pre-employment screening.
• DOT Certification is a plus!
• 2 years of job-related experience in the areas of delivery and installation (preferred) training is provided.
• Mechanical & Maintenance Experience/Knowledge
• Experience driving box trucks.
• Ability to lift up to 200 lbs in a variety of environmental conditions (both weather and non-weather related)
• Ability to stand, stoop, crouch, squat, and bend for periods of time.
• Working Knowledge of computers and smart phone technology
• Troubleshooting
• Route Driving Experience a plus!
• Great Customer Service
  
  

Key Job Responsibilities:

• Proactively inventory levels.
• Execute regular parts replenishment based on guidelines and knowledge of route.
• Manage all miscellaneous and fleet expenses for warehouse.
• Develop, maintain, and enforce uniformity in company warehouse policies and procedures.
• Plan and forecast fleet and inventories.
• Recommend process improvements and ensure consistent implementation of new processes/procedures within assigned team.
• Proactively monitor order management and routing systems to optimize routes
• Provide feedback to senior management.
• Deliver and Installlaundry to customers’ homes and client locations.
• Load, unload, and drive a box truck to deliver, pick up, or repair/replace washers, dryers, and/or air machines.
• Prepare equipment for delivery (assembly required parts prior to loading on trucks)
• Instruct customers and/or clients how to operate equipment in a safe and effective manner.
• Staying physically active loading and unloading your company truck using a 2-wheeled hand cart for support, ease, and safety.
  
  

Required Education & Experience:

• 2-5 years’ related experience and/or training; or equivalent combination of education and experience
• Associate degree or higher preferred
• Previous experience in warehouse, logistics, or supply chain management
  
  

Required Knowledge, Skills, And Abilities:

• Strong leadership skills
• Ability to build and manage teams.
• Excellent verbal and written communication skills
• Must be able to work independently.
• Excellent organizational skills and the ability to multi-task in a fast-paced environment
• Experience supervising team of at least three team members.
• Must be able to travel in the field.
• Strong Microsoft Office, Outlook, Excel, & Teams skills
• Maintain a valid driver’s license and clean driving record.
  
  

Physical Requirements:

• Must be able to lift 35-200 pounds.
• Push and pull hand carts loaded with washers/dryers and/or stackables.
• Work with tools or service parts weighing from 20-50 lbs.
• Travel - up to 25% per month.
  
  

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program
  
  

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we’re looking for

• High school diploma or equivalent.
• Valid Driver's License
• Ability to pass pre-employment screening
• Must be 21 years of age (DOT state requirement).
• Previous experience in appliance repair or a related field is preferred.
• Good interpersonal and communication skills to interact with customers effectively.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to handle and maneuver heavy appliances.
• Basic computer skills for documentation and communication purposes.
• Must be able to lift to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related).
  
  

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.