Retail Sales Associate - Seasonal

L9 Sports is a leading specialty retailer focused on providing high-quality outdoor gear at exceptional value. With a strong emphasis on customer service and a passion for skiing, snowboarding, biking, and mountain sports, L9 Sports serves outdoor enthusiasts through both its online platform and retail stores. Our mission is to make the outdoors accessible and enjoyable for everyone by offering expert advice, premium products, and unbeatable prices.

Are you passionate about outdoor sports and eager to share your enthusiasm with others? Level Nine Sports is seeking an energetic and outgoing Retail Sales Associate to join our team. If you enjoy talking about skis, snowboards, bikes, and outdoor gear, and thrive in a customer-facing role, we want to hear from you!

What you get to do every day:

• Engage with customers, providing exceptional service and expert recommendations on skis, snowboards, bikes, and outdoor equipment.
• Share your knowledge and passion for outdoor sports to enhance the shopping experience, ensuring customers feel informed and confident in their purchases.
• Assist with both the sales process and the checkout process, operating our POS system efficiently and ensuring smooth transactions.
• Learn and implement opening and closing store procedures, ensuring the store is fully stocked, organized, and secure.
• Monitor the sales floor, checking in with customers to offer assistance, address their needs, and help facilitate sales.
• Receive and process customer products for service, ensuring that service requests are recorded accurately and timely.
• Assist in merchandising the store by ensuring products are displayed attractively and that inventory is properly organized.
• Initiate and contribute to special projects, including restocking, seasonal displays, and store promotions.
• Demonstrate patience and understanding when assisting customers at all levels of expertise, from beginners to advanced enthusiasts.
  
  

What you bring to the role:

• Strong communication skills and the ability to connect with a wide range of customers.
• A genuine passion for outdoor sports, with knowledge of related equipment and gear.
• Ability to multitask, assisting multiple customers while managing time effectively.
• Comfortable standing for extended periods during shifts.
• Ability to lift up to 35 lbs.
• Proficiency in operating a point-of-sale (POS) system and handling cash transactions.
• Ability to learn and apply opening and closing procedures, including handling customer service and inventory management tasks.
• Detail-oriented and proactive with store organization, merchandising, and project initiatives.
• Timely and reliable, with a focus on meeting deadlines and team objectives.
  
  

$16 - $18 biweekly

Do you like skiing/snowboarding as much as we do? If so, we’d love to have you join L9 and work in a field where you can live your passion.

We offer an extensive benefit package including health insurance, dental & vision, paid time off, a generous employee purchase program, as well as future growth opportunities within the company.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.