What are the responsibilities and job description for the Bi-lingual Customer Care Center Representative position at CSBank?
Customer Care Center Representative
CS Bank is actively seeking a Bi-lingual and highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be 9am-6:00pm and will include rotating Saturdays.
This position can work from Cassville, Mo Berryville or Harrison, Ar.
About CS Bank
As a CS Bank employee you will enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you will receive constant support from your colleagues and work in an environment that fosters creativity and growth.
Responsibilities:
- Provide excellent customer service
- Support new technologies
- Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
- Assist customers and employees with telephone calls
- Answer questions
- Resolve problems within authority
- Research information and problems for customers, employees, legal entities, etc
- Perform other job related duties as assigned