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Senior Director of Commercial Operations – Pharmaceutical

CS Recruiting
Indianapolis, IN Full Time
POSTED ON 11/26/2025
AVAILABLE BEFORE 12/26/2025
Senior Director of Commercial Operations - Pharmaceutical

Job Type: Full-time; Hybrid

Responsibilities

  • Maintain positive and constructive relationships with clients/customers and identify opportunities for increasing revenue/profit.
  • Oversee the Operations Managers in the development and monitoring of the annual operating budget for the commercial facility.
  • Ensure the statements of work are compatible with operating capacities or develop the plans to increase operational capabilities of the facility.
  • Oversee all warehouse safety and good housekeeping, and ensure all warehouse SOPs are being followed.
  • Holds management and employees accountable to the company’s culture and values.
  • Assists in the preparation of capital expenditure requests for projects.
  • Develops and leads planning, design, implementation, communication, and delivery of the company’s logistics initiatives for commercial facility.
  • Works with the Vice President of Operations and Managers on supporting company and group initiatives, assisting with change management, tracking key performance indicators, and monitoring the implementation of strategic business or project plans to ensure consistent execution.
  • Maintain good communication with Senior Leadership to ensure smooth running of production.
  • Compile daily productivity and reliability statistics as needed.
  • Recommend or implement measures to improve Operations methods and motivate employees.
  • Track the efficacy of various initiatives and help implement the appropriate reporting and metrics to ensure desired results are being achieved.
  • Ensure the building is secured during scheduled hours.
  • Travel to other company locations, as needed.
  • Special projects as assigned by Senior Management.
  • Manage all aspects of a multi-site operation, if required.

Experience:

  • Bachelor’s degree in Engineering or a scientific field plus a minimum of 8 years related experience in Pharmaceuticals Manufacturing, Medical Device Manufacturing or a related environment with a combined minimum of 5 years management experience. Master’s degree (MS or MBA) is preferred.
  • 3-5 years of warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse is required.
  • Working knowledge of an ERP systems is required.
  • Working knowledge of MS Office Suite specifically Excel, Word, Outlook is needed.
  • Strong leadership, team building, organizational and interpersonal skills. Strong analytical competency.
  • Ability to prioritize tasks and ascertain what problems and issues should be escalated to Senior Management. Ability to think strategically.
  • Demonstrated skills and practice of Lean Six Sigma/statistics and process capability/FMEA required.
  • Medical Device, Pharmaceuticals, and/or Plasm experience required.
  • Knowledgeable with cGMPs, Quality Systems, and CAPAs per 21 CFR 210/211 and 820.
  • Highly knowledgeable with current FDA and DEA regulations.
  • Ability to maintain and track budget/spending trends.
  • Exhibit exceptional interpersonal relationships with employees, peers, and customers.
  • Excellent communication, presentation, and research skills with strong attention to detail and organization.
  • Ability to think critically, manage time effectively, and thrive in a fast- paced environment.

This position offers a competitive base salary.

Related to: Shipper, Manufacturer, Distributor, Distribution, Fulfillment, Supply Chain, Supply Chain Operations, Distribution Center, Fulfillment Center, Warehouse, Logistics, Medical, Pharma, Pharmaceutical, Devices, Equipment, Sterile, Sterilized, Contamination, FDA, OSHA, Drug, Hazmat, High-value, Refrigerated, Reefer, Temp Controlled, Temperature Controlled, protect from freeze, cold chain, cooling, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Director, Regional Director, Senior Director, Leadership, Leader

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Salary : $190,000 - $215,000

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