What are the responsibilities and job description for the Logistics Account Manager position at CS Recruiting?
Logistics Account Manager
Job Type: Full-time; On-site
Responsibilities
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Job Type: Full-time; On-site
Responsibilities
- Generate and identify new sales opportunities through research, analysis, and discovery.
- Maintain and grow existing accounts by managing customer day to day requirements.
- Build and expand your book of business with carriers while maintaining a strong relationship.
- Operate with autonomy and independent decision making managing accounts daily
- Provide and negotiate freight rates with carriers.
- Manage your daily shipments to ensure timely pick-up and delivery.
- Actively procure new carriers based on volume and lane density.
- Properly qualify carriers booked to prevent any service failures.
- Take responsibility for critical loads/critical customers.
- Analyze customers' needs and offer personalized solutions.
- Match customer demand with quotes for their freight-related inquiries.
- Build strategies that will result in increased sales and stronger partnerships.
- Solve complex problems and be the main contact for all your accounts' communications.
- Organize and manage your daily shipments to ensure our "No Fail" policy.
- Collaborate with your team on pricing strategy and account implementation plans.
- Review sales activities and prospective customers with management.
- High School diploma, GED, or equivalent experience required.
- Associates' or Bachelor's Degree in logistics or business business related field preferred.
- 3-5 years of experience in a brokerage/logistics environment required.
- Experience with and/or ability to learn a variety of TMS/CRM platforms.
- Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
- Proven track record of success as an Account Manager.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced working environment and multitask.
- Strong attention to detail and organized.
- Ability to maintain a positive attitude.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Ability to work independently and to exercise discretion on important matters.
- Excellent problem-solving, time management skills, including the ability to affect, interpret, and implement management policies and/or operating practices.
- Maturity and experience to effectively negotiate with carriers and customers.
- Strong work ethic and dependability.
- Ability to work a flexible schedule, including nights, weekends, and holidays as business needs dictate.
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Salary : $50,000 - $65,000