What are the responsibilities and job description for the Director of Event Technology position at Crystal Springs Services?
Crystal Springs Resort is hiring for Director of Event Technology. Audio Visual Coordinator plans, sets up, operates, maintains and repairs equipment used to enhance events, such as microphones, video recorders, projectors, lightening and sound mixing equipment. He/She provides solutions related to presentations with video cameras, operate spotlights, adjust amplifiers, coordinate graphics used in displayed and provide technical support for teleconferences, webinars and distance-learning classes. This individual is the lynch pin for the client and their successful event.
Responsibilities:
This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. The team member will be required to perform any other job related duties by his/her supervisor.
This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. The team member will be required to perform any other job related duties by his/her supervisor.
- Attend meetings with prospective customers. Be able to provide solutions based on the customer's requirements and available hardware solutions.
- Maintain weekly inventory of all AV fixed assets, noting condition, location and other prevalent information.
- Transport, assemble, maintain and repair equipment used in multimedia productions.
- Instruct customers on proper use of equipment.
- Knowledge of projectors sound systems, wireless microphones and other related hardware.
- Maintain inventory of spare parts, cables, connectors and other accessories.
- Test and resolve equipment issues.
- Send in equipment for repairs as needed.
- Maintain schedule of equipment based on customer requirements.
- Provide solutions to both keep technology current and reduce the need for rentals
- Assist IT department in troubleshooting non network equipment issues and data patching to include but not limited to TV & phone signal establishment and office copier/printer issues
- Train banquet houseman in proper deployment, use, storage and inventory of all equipment Assist in other areas as determined by management
- Plan and direct functions of administration and planning of the Conference Services department to meet the daily needs of the operation as dictated to by the business on the books and management
- Clearly describe, assign and delegate responsibility and authority for the operation of the various events support teams
- Insure compliance with CSR policies and procedure that relate to a professional business environment. Insure compliance with local authority codes and standards
- Hire, train, supervise, develop, discipline and counsel all AV team members according to CSR policies and procedures.
Requirements:
- Hotel and conference service experience a must.
- Experience with Audinate DANTE enabled equipment and software controller.
- Prior experience with wireless audio equipment.
- Professional appearance and ability to communicate directly with customers.
- Possess the ability to train and educate customers on the proper use of equipment. Knowledge of Crestron automation systems for lighting, projection and audio controls.
- Knowledge of multimedia presentation systems and software
- Experience with analog and VOIP conference telephones
- The ability to communicate effectively both verbally and in writing in a professional but friendly manner in all situations.
- The ability to be flexible and operate effectively under changing and challenging conditions.
Physical Demands:
- Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
- Must be able to lift up to 6Kgs/ 13.2Lbs on a regular and continuing basis.
- Must have the ability to bend, squat and frequently lift 9Kgs/ 20Lbs and occasionally lift up to 20Kgs/44Lbs.
- May be required to lift trays of food or food items weighing up to 11Kgs/ 24.25Lbs.
- Must be able to push and pull carts and equipment weighing up to 90Kgs/ 198.5Lbs occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
Enjoy Crystal Springs Employee Perks!
- Discounted Minerals Sports Club Membership
- 30% Dining/Retail Discount
- 30% Spa Discount
- Discounted Stays at the Hotels
- Discounted admission to Events & Festivals
- Complimentary Golf
Salary : $70,000 - $90,000