What are the responsibilities and job description for the Front Desk Receptionist position at Crystal Lake Clinic?
Job Overview
We are seeking applicants with a welcoming personality to serve as the first point of contact for our community of patients and visitors, ensuring a smooth and positive experience.
In addition to our base pay of $16/hour we offer a monthly incentive bonus and several great benefits.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Schedule appointments efficiently using electronic health record (EHR) Allscripts system
- Verify insurance eligibility and collect copays and balances.
- Scanning of Medical documents and electronically filing them.
- Accurately updating patient demographics and insurance information
- Answer multi-line phone systems professionally, directing calls appropriately and taking detailed messages
- Maintain clinical confidentiality policies while handling sensitive medical records and health information management tasks
- Utilize Computer/typing skills to perform data entry with high accuracy
Experience
- Previous clinic or medical office experience is highly preferred, demonstrating familiarity with front desk operations in a healthcare setting
- Knowledge of EMR/EHR systems are beneficial, but willing to train the right applicant
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities
- Knowledge of Medical Terminology
- Medical Insurance Verification
- Demonstrated clerical experience involving office management tasks such as filing, typing (including 10 key), and using Microsoft Office applications
- Understanding of clinical confidentiality policies aligned with HIPAA standards is required
Apply today for the opportunity to join our great team of employees!
Pay: From $16.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16