Demo

Front Desk Receptionist

Crystal Lake Clinic
Frankfort, MI Full Time
POSTED ON 9/25/2026
AVAILABLE BEFORE 1/22/2027

Job Overview

We are seeking applicants with a welcoming personality to serve as the first point of contact for our community of patients and visitors, ensuring a smooth and positive experience.

In addition to our base pay of $16/hour we offer a monthly incentive bonus and several great benefits.

Responsibilities

  • Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
  • Schedule appointments efficiently using electronic health record (EHR) Allscripts system
  • Verify insurance eligibility and collect copays and balances.
  • Scanning of Medical documents and electronically filing them.
  • Accurately updating patient demographics and insurance information
  • Answer multi-line phone systems professionally, directing calls appropriately and taking detailed messages
  • Maintain clinical confidentiality policies while handling sensitive medical records and health information management tasks
  • Utilize Computer/typing skills to perform data entry with high accuracy

Experience

  • Previous clinic or medical office experience is highly preferred, demonstrating familiarity with front desk operations in a healthcare setting
  • Knowledge of EMR/EHR systems are beneficial, but willing to train the right applicant
  • Excellent customer service skills combined with professional phone etiquette and effective communication abilities
  • Knowledge of Medical Terminology
  • Medical Insurance Verification
  • Demonstrated clerical experience involving office management tasks such as filing, typing (including 10 key), and using Microsoft Office applications
  • Understanding of clinical confidentiality policies aligned with HIPAA standards is required

Apply today for the opportunity to join our great team of employees!

Pay: From $16.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $16

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