Logistics Coordinator

Outbound Logistics Coordinator

Responsibilities:

• Operational Excellence & Compliance: Ensure strict adherence to Standard Operating Procedures (SOPs) and corporate policies while maintaining alignment with customer-specific requirements.
• Continuously update and refine process-specific operating procedures (PSOPs) and work instructions to enhance operational efficiency and ensure best practices.
• Proactively identify process inefficiencies and recommend strategic improvements to optimize logistics performance
• Transportation Coordination & Execution: Manage end-to-end coordination of FTL and LTL shipments, ensuring accurate and timely cargo bookings.
• Liaise with carriers to schedule warehouse appointments and confirm on-time cargo pickups.
• Monitor shipment progress, proactively resolving any deviations from planned schedules.
• Collaborate with internal and external stakeholders to ensure seamless execution of outbound logistics operations.
• Issue Resolution & Risk Mitigation: Identify, troubleshoot, and resolve transportation-related issues from booking to final delivery, minimizing disruptions to operations.
• Escalate complex challenges and implement corrective actions in collaboration with cross-functional teams.
• Develop risk mitigation strategies to enhance operational resilience and service reliability.
• Stakeholder Engagement & Communication: Maintain continuous communication with customers, carriers, and internal teams to facilitate efficient cargo movement.
• Build and strengthen relationships with key logistics partners to enhance service levels and business continuity.
• Provide proactive shipment updates and ensure stakeholders are well-informed of potential delays or operational changes.
• Data Integrity & Documentation Management: Ensure accuracy of logistics data entry.
• Maintain comprehensive records of shipments, customer requirements, and operational procedures for audit and compliance purposes.
• Generate and analyze reports, providing data-driven insights to support decision-making.
• Performance Monitoring & Continuous Improvement: Prepare and submit operational reports, including service failure analysis, claims management, and incident reporting.
• Recommend enhancements to logistics strategies based on market trends, performance data, and evolving business needs.
• Financial & Settlement Oversight: Collaborate with finance and procurement teams to reconcile carrier invoices and resolve discrepancies.
• Additional Responsibilities: Support cross-functional logistics initiatives and contribute to continuous process optimization.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
• 1 years of experience in logistics, transportation, or supply chain operations within a corporate environment (preferred).
• Strong understanding of FTL/LTL freight processes, carrier management, and transportation regulations.
• Proficiency in Microsoft Office Suite.
• Excellent analytical, organizational, and multitasking skills, with the ability to manage competing priorities.
• Strong problem-solving and decision-making abilities with a focus on operational efficiency.
• Effective communication and stakeholder management skills, ensuring seamless collaboration across teams.

Pay range is $17/hr - $22/hr per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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