Senior Director Practice Operations

The Essentials:

• Schedule: Exempt Full-Time
• Location: Fairlawn, OH
• Specialties: Outpatient Clinic Operations
• Travel: Required to travel between clinic locations as needed

What You’ll Do:

• Provides enterprise-wide strategic, operational, clinical, and financial leadership across the orthopedic service line, including outpatient practices, hospital-based services, ambulatory surgery centers, and ancillary services.
• Serves as a senior operational leader and trusted partner to executive leadership and orthopedic physicians, accountable for service line performance including quality outcomes, patient experience, access, physician engagement, financial results, and growth.
• Advances organizational strategy by standardizing operations, optimizing access and throughput, driving quality and safety, and fostering high-performing teams to deliver patient-centered care.
• Leads the development and execution of the orthopedic service line and practice operations strategy aligned with organizational priorities. Serves as a senior operational partner and liaison to orthopedic physicians, physician leaders, and executive leadership. Co-facilitates physician practice management task force, ensuring physician input informs operational strategy.

What We’re Looking For:

• Education: Bachelor’s Degree required, in health-related field preferred; MBA, MHA or MHSA highly preferred.
• Experience: 7-10 years of demonstrated leadership and management experience required; 4 years’ experience in outpatient operations management and experience managing multiple healthcare clinic locations; in-depth experience working with multiple providers and a large non-provider staff preferred; proficient knowledge of the clinic’s equipment and supplies necessary to deliver quality patient care.
• Skills: Proficient in Word, Excel, PowerPoint programs; Basic knowledge of Orthopaedic, Sports, Emergency Department (ED) medicine, and Plastics and medical terminology; demonstrated business acumen; general financial analysis skills; excellent interpersonal skills; demonstrated excellent supervisory skills; good problem solver, independent thinker and detail oriented.  
• License/Certifications: Current or previous license to practice as registered nurse in the State of Ohio preferred.