What are the responsibilities and job description for the Member Services Representative (FRONT DESK) position at Crunch Fitness - Fitness Growth Capital?
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Wellness resources
Reports to:
- Manager On Duty
Requirements:
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
Responsibilities:
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
Pay: From $15.00 per hour
Shift:
- 8 hour shift
- 4-6 Hour Shift
Experience:
- Sales: 1 year (Required)
- Customer service: 1 year (Required)
Salary : $15