What are the responsibilities and job description for the Accounts Receivable Clerk position at Crumbl?
The Accounts Receivable Clerk is responsible for managing and maintaining the accurate and timely processing of incoming payments and financial records for Crumbl Franchising. This role supports the Finance & Accounting department by ensuring franchise-related receivables are collected, reconciled, and recorded in accordance with company policies. This position works under the general supervision of the Assistant Controller and Controller with a high degree of independent task execution.
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Process and post daily accounts receivable transactions, including franchise royalty payments, fees, and other incoming revenue streams.
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Monitor and follow up on outstanding invoices and overdue accounts, communicating professionally with franchisees to resolve payment discrepancies.
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Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
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Generate and distribute accurate invoices and statements to franchisees on a scheduled and ad hoc basis.
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Investigate and resolve billing discrepancies or franchisee disputes in a timely manner.
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Prepare and distribute weekly AR aging reports to the Assistant Controller and Controller.
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Collaborate with cross-functional teams, including franchise operations, to ensure accurate account information.
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Maintain organized and up-to-date records of all AR transactions, correspondence, and documentation in accordance with Crumbl's record-keeping policies.
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Assist with month-end and year-end close processes, including account reconciliations and audit support.
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Identify opportunities to improve AR processes and contribute to the development of best practices within the department.
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Education: Associate's degree in Accounting, Finance, or a related field required; Bachelor's degree preferred.
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Experience: 2–5 years of accounts receivable or general accounting experience required; experience in a franchise or multi-entity environment is a plus.
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Specific Skills: Proficiency in NetSuite is a plus; working knowledge of Google and Microsoft product suites.
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Personal Characteristics: Detail-oriented, highly organized, strong communicator, and able to manage multiple priorities in a fast-paced environment.
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Physical Abilities: Ability to work at a computer for extended periods.
Benefits & Perks
- Medical, dental, and vision benefits
- 15 days PTO/year
- 10 paid holidays
- Paid parental leave
- Personal phone bill reimbursement
- Gym reimbursement
- Corporate DoorDash® DashPass membership
- Regular company and team activities
- 401k with competitive matching contribution plan
- Excellent opportunities for career growth
- Work in a hyper-growth company
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl’s 200 unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.