Service Porter

Job Summary:
The Service Porter at Crown Motors plays a vital role in creating a welcoming and efficient experience for our service customers. You will assist in managing the flow of vehicles through the service area, ensuring that vehicles are ready for service, pick-up, and delivery. Your responsibilities include vehicle movement, lot organization, and general support for the service team.

Key Responsibilities:

• Customer Interaction:

  • Greet customers warmly upon arrival and direct them to the appropriate service advisor.
  • Assist customers with vehicle drop-off and pick-up, creating a smooth and positive experience.
  • Provide prompt and friendly assistance as needed, answering basic questions and ensuring customer satisfaction.

• Vehicle Handling and Movement:

  • Move vehicles to designated service bays and park them in assigned areas following dealership policies.
  • Retrieve vehicles for customer pick-up after service, ensuring they are ready and cleaned as needed.
  • Safely operate both manual and automatic vehicles.

• Lot Organization:

  • Maintain a clean and organized service lot, arranging vehicles in an orderly manner.
  • Regularly check the lot for any safety hazards and report them promptly to the service manager.
  • Ensure the lot is free of debris and that vehicles are parked in assigned spaces.

• Support for Service Technicians:

  • Assist technicians by retrieving vehicles from the lot or moving vehicles within the service area as requested.
  • Deliver parts or tools to technicians when necessary, helping to maintain an efficient workflow.

• Vehicle Cleanliness and Presentation:

  • Ensure vehicles are clean and ready for customer pick-up, performing light cleaning or vacuuming if needed.
  • Monitor for any damage or issues with vehicles and report them immediately to the service advisor or manager.
  • Refuel vehicles as needed and ensure all necessary fluids are topped off.

• Facility Maintenance:

  • Keep the service drive, waiting areas, and vehicle drop-off areas clean and organized.
  • Assist with snow and debris removal in the service drive and parking areas as needed.
  • Perform light janitorial tasks in the service area to maintain a clean environment for customers.

Qualifications:

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to drive both manual and automatic transmissions.
• Strong customer service skills and a positive attitude.
• Ability to work independently and collaboratively in a fast-paced environment.
• Reliable, punctual, and professional demeanor.

Physical Requirements:

• Ability to stand, walk, and move for extended periods of time.
• Ability to lift up to 25 pounds and perform physical tasks, including bending, kneeling, and reaching.
• Comfortable working outdoors in varying weather conditions.

Working Conditions:
This position requires outdoor work in the service drive area, often in all types of weather. The role may require weekend and holiday shifts based on the dealership’s schedule.

Compensation:
This position offers an hourly wage, with potential benefits including health insurance, paid time off, and employee discounts.

Salary : $17 - $18