OPERATIONS MANAGER

Description

Under the direction of the Chief Operating Officer, the Operation Manager is responsible for all aspects of the Production, Maintenance, Logistics, and Customer Service departments; quality, customer relations, housekeeping, security, safety, and maintaining an outstanding workforce.

• Responsible for planning, directing, and coordinating services in compliance with company goals and objectives.
• Developing and motivating cost-effective alternatives and improvements to the production process.
• Maintaining employee safety and morale by creating safe working and efficient working environments
• Maximizing the efficiency of production lines and ensuring effective employment utilization
• Monitoring facility purchasing process to include auditing, guideline compliance, and General Manager/Plant Manager approval
• Managing facility-wide, cross-functional operations improvement projects
• Through the direct reports, managing the equipment and machinery to maintain a smooth workflow.
• Ensure that, as the company grows, processing capabilities meet or exceed all industry and customer requirements for cost, quality, and responsiveness
• Execute a continuous improvement approach to ensure year-over-year productivity improvements are realized
• Be responsible for setting goals and objectives for direct reports to ensure company objectives are met.

Qualifications

• BS/BA in Management or equivalent work experience; minimum 5 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field.
• High-level leadership and decision-making skills
• Able to motivate, influence, and train people
• Able to interact with all levels of management.
• Bilingual skills a plus (English/Spanish)
• Ability to communicate effectively in verbal and written formats.
• Ability to multi-task and establish priorities as required to meet production needs.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of the working environment to meet established goals and objectives.
• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Must possess a valid driver’s license and a clean driving record to be able to be insured under the company’s insurance policy.
• Will be required to perform other duties as requested, directed, or assigned.