What are the responsibilities and job description for the Retail Stocker position at Crowder Bros. Ace Hardware?
About Crowder Bros. Ace Hardware:
Crowder Bros. Ace Hardware today represents more than 69 years of fine service. The first Crowder Bros. Hardware store was founded in Sarasota, Florida in 1955, opened by John and Chester Crowder. Crowder Bros. Hardware of Lakeland opened in March of 1973. The store was a joint partnership of John K. Crowder and Carroll C. Bud Phillips, Phillips being the active managing partner. Crowder Bros. Ace Hardware of North Lakeland was opened in November of 1996 by Bruce D. Phillips. The success of our business was built on a foundation of fine customer service, competitive prices, and quality merchandise. We hope that you will find Crowder Bros. Hardware an interesting and enjoyable place to work!
The primary responsibilities of the Retail Stocker position are to maintain Outstanding Customer Service, stock product quickly, efficiently, and accurately, and support the store management team.
The major responsibilities for this position include:
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
Accurately stock product quickly and efficiently
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Responsive of safety issues
Conscious of shoplifting activity
Most importantly of all, provide an amazing customer experience and embody our Core Values.
