IT Specialist

Position Purpose

The IT Specialist will implement, support, install and maintain a variety of computer equipment, peripherals, mobile devices such as cell phones and tablets, software, operating systems, and other communication devices for the Credit Union. This position maintains the computing environment by making sure Credit Union users’ computers, monitors, printers, desk phones, mobile devices and all other systems operate properly and securely and have the capacity to meet the demands of the business. This position is responsible for making sure the employees have reliable, prompt technical support for all services. This position will assist in maintaining cyber security measures to protect Credit Union resources. This position will also assist in evaluating innovative technologies and work closely our venders, Network Center, Inc., Fiserv, CTC, Marco, Loffler and Optimize Cyber.

Knowledge, Skills, and Abilities

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and extensive level of attention to detail.
• Strong background in operating systems and software architecture (Microsoft Operating System, and Microsoft Office 365 Suite).
• Background in cell phones, iPads, and other mobile devices.
• Aptitude to quickly learn new hardware, operating systems, and other programs to implement and support corporate requirements.
• Must be highly motivated with positive people skills, a strong commitment to Credit Union principals and to providing excellent customer service.
• Critical thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions.
• Troubleshooting skills to identify problems and review information to develop and evaluate options and implement solutions.

Education/Experience Requirements

· High School diploma or equivalent

· 1 – 2 years of experience in the Information Technology field.

· A Certificate preferred.

Basic Requirements

·Hold a valid driver’s license in the state of Minnesota.

·Deal with stress related to work events.

·Be able to work evenings and weekends when required.

Crow Wing Power Credit Union benefits include: medical, dental, and vision insurance, HSA, life insurance, 401k retirement plan, vacation, sick leave, MN Paid Leave, short-term & long-term disability. The wage range for this position is $26.00 to $28.00. Medical exam, drug test, and background checks are required.

Please send resume by January 16, 2026

Crow Wing Power Credit Union

Human Resources

hr@cwpower.com

PO Box 962

Brainerd, MN. 56401

An Equal Opportunity Employer

http://www.cwpcu.org

Pay: $26.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Brainerd, MN (Required)

Work Location: In person

Salary : $26 - $28