What are the responsibilities and job description for the Housekeeping Operations Manager position at Crothall Healthcare?
Company Description
Crothall Healthcare is the leading provider of healthcare support services in the United States, specializing in enhancing service and experiences in hospitals and health systems to support patient care. As part of Compass One Healthcare and Compass Group USA, Crothall offers six key services, including Environmental Services (EVS), Healthcare Technology Solutions, and Patient Transportation, among others. Committed to employee well-being, Crothall provides comprehensive resources to promote personal and professional growth. The organization has been consistently recognized as a top workplace by Modern Healthcare, Becker’s, and other reputable entities. At Crothall, fostering a supportive and rewarding work environment is a core value, ensuring every team member feels valued and cared for.
Role Description
This is a full-time, on-site role located in Plano, TX, for a Housekeeping Operations Manager. The Housekeeping Operations Manager will oversee the daily operations of the housekeeping department within a healthcare environment, ensuring adherence to cleanliness and safety standards. Responsibilities include managing staff, implementing effective cleaning processes, coordinating work schedules, monitoring supply inventory, and liaising with hospital staff to address operational needs. The role also involves conducting staff training, evaluating performance, and maintaining compliance with health and safety regulations.
Qualifications
- Strong operational management skills, including staff supervision, scheduling, and resource allocation.
- Expertise in housekeeping services, safety protocols, and infection control standards within a healthcare setting.
- Exceptional communication, leadership, and team coordination abilities.
- Proficiency in problem-solving, decision-making, and handling competing priorities in a dynamic environment.
- Knowledge of healthcare facility operations and regulatory compliance standards related to cleanliness and safety.
- Relevant experience in a healthcare or hospitality environment is preferred.
- Bachelor’s degree in Management, Hospitality, Business, or a related field is advantageous.