Medication Monitoring Assistant (CMA)

Medication Monitoring Assistant

Department

Medication Clinic

Created

8/7/2016

Reports to

Assistant Director of Medical Services

Revised

9/20/2024

FLSA Status

Non-exempt

EEO - 1

Administrative Support Workers

Position Type

Part Time

Travel

Regular travel within Emporia city limits is required.

Work Hours

Morning hours: 6:00 am – 9:00 am

Evening hours: 6:00 pm – 9:00 pm, weekday and weekend shifts

Positions Supervised

None

Summary

The Medication Monitoring Assistant position provides medication monitoring for agency clients and coordinates with the pharmacy to ensure that medications are always up to date and filled in a timely manner.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Provides medication monitoring services to CrossWinds clients by traveling to client residences each day, twice a day for some clients.
• Coordinates services between pharmacies, Medication Clinic, and nursing staff.
• Meets with clients weekly to refill locked medication boxes, coordinate with providers, and educate on medications where appropriate.
• Responsible for communicating questions or concerns to supervisor regarding medication monitoring provided to clients.
• Coordinates with the client’s pharmacy to ensure that medications are filled and picked up in a timely manner.
• Ensures that the client’s treatment team is aware of any client changes, such as the client going out of town, or a change in the client’s phone number and/or address.
• Notifies supervisor directly with any schedule changes for clients and will report no shows for medication monitoring.
• Responsible for completing documentation of medication monitoring notes for clients.
• Submits timecards and all work-related paperwork in a timely manner and in an acceptable format as determined by agency requirements.
• Observes and actively supports CrossWinds policies.
• Establishes and maintains a positive working relationship and professional demeanor with clients and families, external community partners, CrossWinds staff members, and visitors.

Work Environment

This job operates in the community, client homes, and a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Skills & Abilities

Education & Experience

High school diploma or equivalent is required. Associate’s Degree and prior experience in the health and human services field is preferred.

Certifications & Licenses

Certification as a Certified Medication Assistant (CMA) is required.

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Ability to work with persons with serious emotional disturbance and/or severe and persistent mental illness; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; ability to prioritize assignments; ability to work independently and as a member of a therapeutic team.