What are the responsibilities and job description for the Customer Service Representative position at Crosstown appliance repair?
*Job Overview*
We are seeking a Customer Service/Sales Representative to join our team at a Crosstown appliance repair . The ideal candidate will be responsible for providing exceptional customer service while driving sales and ensuring customer satisfaction.
*Responsibilities*
- Utilize phone etiquette to assist customers with inquiries and orders
- Effectively sell products and services to customers
- Implement upselling techniques to increase sales revenue
- Operate cash registers and handle transactions accurately
- Maintain a tidy and organized store by restocking shelves as needed
- Provide support in managing the Point of Sale (POS) system
- parts ordering and stocking
*Experience*
- Previous experience in customer service and sales roles is preferred
- Familiarity with basic math for handling transactions
- Knowledge of repair industry is a plus
- Ability to work efficiently in a fast-paced environment
- Strong communication skills and a customer-centric approach
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Experience:
- Phone etiquette: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Richmond, MN 56368 (Required)
Ability to Relocate:
- Richmond, MN 56368: Relocate before starting work (Required)
Work Location: In person
Salary : $20