What are the responsibilities and job description for the Strategic Communications & Outreach Specialist position at Crossroads Talent Solutions?
Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.
Job Description: Strategic Communications & Outreach Specialist
Position Overview
The Strategic Communications & Outreach Specialist supports the DHA OSBP by planning, developing, coordinating, and delivering communication products, outreach activities, stakeholder messaging, and external engagement strategies. This role enhances DHA’s visibility with small business stakeholders and ensures consistent, compliant, and mission-aligned communication across digital platforms and events.
Key Responsibilities
Strategic Communication Development
- Support the creation and maintenance of written communication products, including:
- Annual Small Business Executive Summary
- Newsletters
- Training and marketing materials
- Briefings and written stakeholder messaging
- Develop, draft, and coordinate messaging for dissemination via DHA-approved websites, SharePoint, and social media channels.
- Monitor industry and public-facing information platforms, ensuring timely posting of relevant content.
Website & Digital Content Management
- Coordinate with DHA website managers to maintain, update, and manage content on the OSBP SBO SharePoint-based public website.
- Ensure links, data, and digital assets remain accurate, accessible, and aligned with current program requirements.
- Develop dynamic web content to improve accessibility and understanding among small business stakeholders.
Outreach Planning & Execution
- Assist in planning, organizing, conducting, and assessing outreach events (in-person, hybrid, or virtual) as directed by the COR.
- Prepare outreach authorization documentation for senior leadership approval.
- Submit monthly written recommendations on participation in new external events.
- Track, evaluate, and report outreach activities using metrics and performance measures, including semiannual reporting on event value and outcomes.
Stakeholder Engagement Support
- Coordinate OSBP SBO speaking engagements and external outreach opportunities.
- Support communication with industry, small businesses, and program participants.
- Disseminate outreach announcements, event notices, and updates.
Required Qualifications
(Based on duties, competencies, and PWS expectations)
- Bachelor’s degree in communications, public affairs, business, marketing, or related field.
- Experience in government, DoD, or federal acquisition communication roles preferred.
- Strong writing, editing, and content-development abilities.
- Experience in event planning and outreach program support.
- Proficiency with digital communication tools, SharePoint, and social media platforms.
- Ability to coordinate across multiple stakeholders and manage deadlines in a high-visibility environment.
Knowledge & Skills
- Familiarity with federal small business programs and acquisition processes.
- Strong analytical skills for interpreting outreach metrics and program data.
- Ability to craft professional, accurate communications suitable for public and government audiences.
- Excellent interpersonal and organizational skills.
- Capability to handle sensitive information in compliance with DHA and DoD requirements.
Benefits
- Medical/Dental/Vision Benefits Offered
- 401k
- Life Insurance plans
- Employee Health and Wellness program
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
Salary : $11 - $2,014
