Parent Relations Director, Alpha - $200,000/year USD

• On-site: Palo Alto, Piedmont, San Francisco, La Jolla (San Diego), or Los Angeles (South Bay), CA
• $200,000/yr
• Full-time salary
• Benefits: Health, vision, dental, 401k, PTO, etc.
  
  

The families in your orbit don't lack options. What they need is someone they trust completely.

This position anchors that trust. You will be the individual families turn to when uncertainty arises, when they seek counsel, or when they want to share what's important. Not as a transactional function—but because you have established credibility. Your influence will define how they perceive their child's experience at one of five California locations: Palo Alto, Piedmont, downtown San Francisco, La Jolla, or South Bay (Los Angeles).

Alpha is constructing a fundamentally different educational model. Students finish core academics in two hours per day through AI-powered platforms, then dedicate the remainder of their time to public speaking, critical thinking, and practical execution. No traditional lectures. No filler assignments. Top 1% performance nationally. Our families are discerning, well-connected, and often cautious. They value rigorous thinking, not rehearsed responses.

You will steward that dialogue over the long term. Not only at the point of enrollment, but across multiple years. You will discuss AI with fluency—its mechanics, its shortcomings, and its significance—particularly with families who launch companies, fund them, or demand precision in every choice. If you are unable to sustain that caliber of exchange, this position will prove demanding. If you can, it represents one of the most intellectually rewarding roles in the education sector.

This is not customer success. This is sustained trust-building with ultra-high-net-worth families who demand discretion, sound reasoning, and reliability. If that setting resonates—and you use AI daily to accelerate your thinking, writing, and execution—you will understand the scope immediately.

What You Will Be Doing

• Take full ownership of relationships with every family on campus, cultivating trust that grows steadily over time
• Identify emerging concerns early and address them with discretion, urgency, and clear judgment
• Be consistently visible during pivotal moments: morning arrival, afternoon departure, and thoughtfully planned parent gatherings
• Facilitate ongoing, substantive discussions about Alpha's AI-driven approach with highly analytical, technology-oriented families
• Create and iterate community experiences that foster belonging, enthusiastic support, and organic referrals
  
  

What You Won’t Be Doing

• Overseeing admissions pipelines or enrollment metrics—your work begins once families have enrolled
• Operating primarily from behind a desk or relying solely on email—this role demands strong physical presence
• Using scripted talking points or avoiding difficult questions about AI or educational philosophy
• Depending on established playbooks—you will create structure where none currently exists
• Viewing families as portfolio entries—this role values discernment, not checklist execution
  
  

Parent Relations Director Key Responsibilities

Establish and maintain profound trust with ultra-high-net-worth families, driving long-term retention, advocacy, and unwavering confidence in Alpha's AI-powered educational approach.

Basic Requirements

• Based in or able to commute daily to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles
• 5 years of direct experience working with UHNW individuals or families in private schools, private equity, family offices, or premium client service settings
• Demonstrated capability to manage complex, high-stakes relationships with discretion and sound judgment
• Daily, active user of AI tools (e.g., ChatGPT, Claude, Perplexity) with the capacity to articulate AI capabilities, risks, and constraints clearly
• Commanding presence and communication approach that builds credibility with highly educated, high-expectation families
• Knowledge of private or independent school environments, gained either professionally or personally
• Flexibility for early mornings, late afternoons, and occasional evening or weekend events
  
  

Nice-to-have Requirements

• Pre-existing connections within local private school or UHNW networks
• Background working with founders, investors, or tech executives
• Demonstrated success in building communities or experiences that generate natural referrals
• Experience in early-stage or rapid-growth settings characterized by significant ambiguity
• Capability to distill complex technical ideas into clear, assured dialogue
  
  

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5798-US-SanFranc-ParentRelation.002