Enrollment Specialist, Alpha - $100,000/year USD

• On-site Miami
• W2
• $100K/yr
  
  

You are the person families recall when choosing where to enroll their child. From the initial inquiry through the enrollment decision, you define how Alpha is perceived, communicated, and experienced. This position is designed for individuals who understand that responsiveness, precision, and genuine care are not competing priorities—they are baseline expectations.

Alpha is transforming the definition of school. Our campuses integrate academic excellence, technology-driven instruction, and a coherent educational philosophy that honors students and their families. Admissions is the place where that philosophy becomes tangible. Families approach us with curiosity, doubt, and optimism. Your responsibility is to convert uncertainty into trust.

In this position, you oversee the admissions journey after initial interest has been expressed. You will answer family questions swiftly and with professionalism, organize campus tours and shadow experiences, ensure applicant data is meticulously maintained, and facilitate meaningful discussions that help parents evaluate whether Alpha aligns with their child's needs. This is not an administrative background role. You are public-facing, precision-focused, and responsible for the quality of every family interaction.

This is an on-campus, high-intensity position suited to someone who thrives when managing competing demands without sacrificing accuracy or personal connection. If you value operational excellence, clear communication, and building experiences that feel effortless to others, this role provides genuine autonomy and measurable impact.

What You Will Be Doing

• Answering prospective family inquiries within 24 hours with communication that is clear, warm, and consistent with Alpha's values
• Designing and facilitating admissions events, campus tours, and shadow day experiences for prospective students
• Ensuring applicant records remain precise and current across CRM platforms and admissions systems
• Conducting family meetings to clarify Alpha's educational model, respond to concerns, and capture insights
• Collaborating closely with campus leadership and admissions personnel to advance every family through the enrollment process
  
  

What You Won’t Be Doing

• Making final decisions on student admissions or enrollment
• Delivering classroom instruction or supporting day-to-day teaching activities
• Relying on aggressive sales methods or scripted messaging
• Operating in a setting where expectations, priorities, or quality standards are ambiguous
  
  

Enrollment Specialist Key Responsibilities

Create and sustain a high-integrity, high-conversion admissions process that supports families from initial outreach through enrollment commitment.

Basic Requirements

• 2 years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
• Fluent in both English and Spanish (verbal and written)
• Strong organizational skills and consistent attention to detail
• Availability to work on-campus in Miami, FL, or willingness to relocate
• Authorized to work in the United States
  
  

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or parent-facing programs
• Comfort operating in fast-changing, tech-enabled environments
  
  

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5728-US-Miami/Fo-EnrollmentSpec