What are the responsibilities and job description for the Director of Community Engagement, Alpha - $200,000/year USD position at Crossover?
- On-site (multiple locations - refer to Requirements)
- W2 Employee
- $200K/yr
You will be the person they reach out to when uncertainty arises, when something doesn't feel right, or when they want to share a milestone they know you'll appreciate. You'll understand each family deeply enough to sense what they need before they voice it—and you'll possess the judgment and composure to address whatever they bring with discretion, genuine warmth, and apparent ease. Over time, you won't simply be associated with their child's education. You'll become woven into how they navigate this defining period of their family's journey.
That level of trust isn't built through protocols. It emerges from presence—daily, steady, unhurried. You'll be there during morning arrivals and afternoon departures, at evening gatherings that carry weight, and in the spontaneous one-on-one exchanges that never appear on any schedule. You'll cultivate a community that families guard fiercely, where inclusion feels natural and word-of-mouth recommendations arise because the experience justifies them.
Alpha operates differently from conventional schools. Students complete core academic work in two hours daily using AI-powered applications, then dedicate remaining time to public speaking, critical reasoning, and applied projects. No traditional lectures. No redundant assignments. Performance in the top 1% nationally. The families who commit to this are investing in a vision they value—but conviction requires ongoing care.
You'll sustain that dialogue with each family, through every moment of uncertainty, for the duration of their child's enrollment. If advocating for an unconventional approach to discerning skeptics feels like a weight, this position isn't suitable. If it feels like the most meaningful dialogue you could be having, continue reading.
What You Will Be Doing
- Take ownership of every family relationship on campus—the evolving, deepening connection that ensures parents feel genuinely understood, not merely accommodated
- Identify potential concerns before they surface as issues, and address them with the discretion and interpersonal skill that preserves confidence
- Maintain visible availability where families gather: morning arrivals (7–9am), afternoon departures (2–4pm), evening parent functions, and select weekend programming
- Develop a campus culture with authentic depth—programming, rituals, and connection points that give families a sense of belonging to something they want to defend
- Foster parent champions naturally, delivering experiences so reliably outstanding that advocacy emerges organically
- Sustain the ongoing dialogue about Alpha's AI-driven approach with families managing screen time questions, skeptical relatives, and periods of uncertainty—not only during initial enrollment but continuously throughout their campus experience
- Recognize when a family alignment isn't optimal and manage that reality with the same care you apply universally—safeguarding community integrity is integral to service excellence
- Establish the frameworks and routines this position demands in a setting where standard operating procedures are still emerging
- Overseeing enrollment processes—that falls to the Admissions Director; your responsibility begins once families commit and deepens continuously
- Operating from behind a desk—your physical presence within the community defines this role
- Maintaining standard 9–5 schedules—early morning availability, late afternoon presence, and evening programming are integral, not occasional
- Relying on administrative infrastructure, established workflows, or a complete team—you function with significant autonomy and create what's necessary
- Approaching family relationships as transactional accounts—this position values authentic connection over procedural adherence
Serve as the central trusted relationship in every family's Alpha experience. Maintain their confidence through challenging moments, build a community where belonging feels substantive, and establish conditions under which satisfied families naturally become active advocates.
Basic Requirements
- Currently living within commuting range of one of these campuses OR prepared to relocate within 60 days (priority given to candidates with established local community ties): Denver, CO; Greenwich, CT; Boca Raton, FL; Tampa, FL; Boston, MA; Bethesda, MD; Charlotte, NC; Las Vegas, NV; Oklahoma City, OK; Tulsa, OK; Nashville, TN; Austin, TX; Dallas, TX; Fort Worth, TX; Park City, UT; Burlington, VT; Kirkland, WA; or Jackson Hole, WY
- Authorized to work in the U.S. without requiring sponsorship
- 5 years in a client-facing role working with high-net-worth or ultra-high-net-worth families—environments such as private school admissions, luxury service sectors, philanthropic organizations, or any context where discretion, interpersonal warmth, and social acuity were as critical as technical competence
- Proven capacity to maintain relationships through challenging circumstances with sophisticated families and preserve trust throughout
- Authentic presence and communication approach that builds confidence rapidly with affluent, high-expectation families—credible without appearing rehearsed
- Direct familiarity with independent, private, or alternative education models—through professional experience or as a parent—that provides legitimate credibility when families challenge the approach
- Authentic conviction in AI-powered education and capacity to sustain that belief genuinely across years of parent relationships, extending far beyond initial enrollment discussions
- Flexibility for non-standard hours: early mornings (7–9am), late afternoons (2–4pm), evening functions 2–3x monthly, and periodic weekend activities
Outstanding candidates will demonstrate at least one of the following:
- Established connections within the local affluent community that would provide immediate, organic credibility on campus
- Private or independent school background with documented success in family retention and community building—beyond enrollment metrics alone
- Background managing high-stakes family dynamics where your discretion and judgment were the foundation of sustained trust
- A natural ability to design experiences—programs, occasions, settings—that make people feel part of something they want to protect
- Prior startup or early-stage organizational experience where you built from the ground up and maintained composure through rapid change
Want to join a learning rebellion that’s transforming the traditional classroom?
Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.
They don’t play by the old rules.
Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.
Alpha School is rewriting the rules of education.
Sounds too good to be true? It’s not.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5598-US-Charlott-DirectorofComm.030
Salary : $200,000