Analyst, Transaction Management

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Analyst, Transaction Management is responsible for assisting in the end-to-end execution, settlement, and post-transfer activities of Mortgage Servicing Rights (MSR) transactions. This role ensures accuracy and operational efficiency across all phases of MSR sales, acquisitions, and transfers. Acting as a liaison between internal teams and external counterparties, the Analyst, Transaction Management supports activities across finance, legal, accounting, and servicing operations to ensure smooth and compliant transactions within established timelines.

Job Responsibilities

• Reconcile loan-level and portfolio-level data between counterparties, internal systems, and sub-servicers.
• Maintain accurate transaction records, transfer databases, and reporting logs.
• Support valuation and pricing teams by providing data validation, delivery schedules, and reporting support.
• Update and track key performance metrics, ensuring visibility into transaction progress and outcomes.
• Manage several phases of MSR transactions, including due diligence, settlement, and post-transfer activities.
• Ensure daily operations related to MSR sales or acquisitions comply with deadlines and milestones.
• Coordinate with internal teams (finance, accounting, legal, operations, and servicing) to facilitate the execution of MSR settlements, as appropriate.
• Communicate with sellers, custodians, and sub-servicers to ensure accurate and timely completion of transaction components.
• Prepare and maintain transaction-related documentation, ensuring completeness and compliance with internal procedures.
• Support internal audits, regulatory examinations, and control testing related to MSR operations as required.
• Identify data discrepancies or operational risks and escalate issues promptly to management.
  
  

Qualifications And Skills

• Bachelor’s degree in Finance, Business, Accounting, Economics, or a related field.
• 1 years of experience in an operational role, preferably with structured deadlines.
• Experience supporting MSR valuation models and capital markets processes.
• Experience in mortgage servicing, MSR operations, secondary marketing, or related financial services field, preferred.
• Experience in project management, preferred.
• Excellent analytical, organizational, and problem‑solving skills, with attention to detail.
• Excellent communication skills.
• Skilled in managing multiple projects and deadlines in a dynamic environment.
• Proficient in Microsoft Excel.
  
  

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Pay Range

• Annual Salary: 65,000.00 - 70,000.00
  
  

The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.