Administrative Assistant (Part-Time)

Administrative Assistant (Part-Time) On-site LC11338 - 236 Brodhead Road, Bethleham, PA Part time Posted 3 Days Ago JR01736 CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Administrative Assistant is responsible for coordinating calendars and appointments, managing email communications, updating CRM records, and preparing client appreciation materials. This role supports the team’s social media strategy by brainstorming creative ideas, capturing and editing video content, and scheduling posts across multiple platforms. Job Responsibilities: Manage and confirm all appointments for the Branch Manager. Monitor and organize daily email communications and calendar schedules. Print calendars, prepare call lists, and schedule follow-ups. Prepare thank-you cards, birthday gifts, and closing celebration items. Maintain accurate client records by regularly updating the Customer Relationship Management (CRM) system and associated databases. Coordinate team meetings and generate printed reports. Assist with happy hours, lunch-and-learn sessions, and event logistics. Help manage and post to the team’s social media platforms (Instagram, LinkedIn, Facebook, etc.). Capture and organize video content, assisting with filming behind-the-scenes or “talking head” videos. Brainstorm and execute content ideas that highlight the team’s brand personality and value to clients. Post testimonials, success stories, events, home closing celebrations, and more. Utilize tools such as BombBomb, Vidyard, Canva, or Reels/TikTok for basic video editing and content delivery. Qualifications and Skills: Experience in real estate, mortgage lending, or sales administration, preferred. Experience in event planning or coordinating client gifting initiatives, preferred. Knowledge of Canva or other video editing software, preferred. Advanced knowledge of Instagram Reels, LinkedIn posting, and email marketing tools, preferred. Comfortable with producing and participating in video content, including smartphone-based recordings. Skilled in applying checklist-driven workflows, time-blocking techniques, and proactive planning. Excellent attention to detail, adept at efficiently executing tasks in dynamic environments. Skilled in proactively managing tasks and sustaining highly organized workflows. Skilled in fostering personal growth and supporting team success. Excellent communication skills. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.