What are the responsibilities and job description for the Tree and Shrub Manager position at Cross Creek Nursery?
Position Overview
Cross Creek Nursery is seeking a positive, high-energy, and organized individual to lead our thriving Tree & Shrub Department. The Tree & Shrub Manager plays a critical leadership role, overseeing daily operations, plant quality, merchandising, and team development across more than five acres of trees and shrubs.
This role requires a hands-on leader who is comfortable directing a team, managing priorities, and thriving in a fast-paced, seasonally driven retail environment. Weekend availability is required. While horticultural experience and plant knowledge are preferred, we are willing to train the right leader with a strong work ethic and customer-focused mindset.
About Cross Creek Nursery
Cross Creek Nursery is a family-owned, award-winning independent garden center with more than 50 years of experience serving the Richmond community. Recognized as a leading independent garden center, Cross Creek is known for exceptional plant quality, knowledgeable staff, and an outstanding customer experience. Our commitment to horticultural excellence, education, and community involvement has made us a trusted destination for gardeners and landscape professionals alike.
Key Responsibilities
- Assist customers with plant selection, care, and problem-solving
- Oversee care and maintenance of over five acres of trees and shrubs
- Merchandise all plant material to enhance presentation and sales
- Train new team members and support ongoing development of tenured staff
- Manage, task, and lead the Tree & Shrub team on a daily basis
- Develop systems and processes to improve efficiency and consistency
- Establish daily, seasonal, and long-term goals for the department
- Implement and maintain a spray and care program to ensure plant health and quality
- Promote and maintain a safe, organized, and productive work environment
Ideal Candidate Qualifications
- Positive, energetic, and solution-oriented attitude
- Goal-driven mindset with strong organizational skills
- Proven leadership ability and comfort managing a team
- Strong customer service skills with a focus on relationship building
- Effective verbal and written communication
- Ability to work collaboratively in a team environment
- Commitment to safety, quality, and operational excellence
What Cross Creek Offers
- Competitive pay
- Health and dental insurance
- 401(k) plan
- Paid time off and paid holidays
- Opportunity for long-term growth within an established, family-run business
- The chance to lead a key department at an award-winning independent garden center
If you are ready to lead, grow, and make a lasting impact at one of the region’s most respected garden centers, we invite you to apply and join the Cross Creek Nursery team.